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<span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text" >Perspectives: The Gulf’s communications moment: Why now is the time to lead with purpose</span>

Perspectives: The Gulf’s communications moment: Why now is the time to lead with purpose

'Perspectives' is a Telum Media submitted article series, where diverse viewpoints spark thought-provoking conversations about the role of PR and communications in today's world. This Perspectives piece was submitted by Kate Midttun, Chairperson of the Middle East Public Relations Association (MEPRA) and Founder & CEO at Acorn Strategy.

Over the past two years, we have witnessed a significant shift in the global communications landscape. Against a backdrop of geopolitical uncertainty, economic restructuring and the emergence of new power centres, one region is stepping confidently into the spotlight: the Gulf.

The Middle East has long played a pivotal role in global energy, finance and diplomacy. But today, it is something more. It is a stage for transformation. A place where visions become strategies, and strategies become action. It is also, increasingly, a place where narratives are shaped, contested and amplified. For those of us in public relations and communications, this is a defining moment. The Gulf is not just participating in global conversations. It is helping to set the tone.

This elevation did not happen overnight. It is the result of deliberate investment, future-focused leadership, and an unrelenting ambition to diversify economies, build influence and elevate regional voices on the world stage. From Saudi Arabia’s Vision 2030 to the UAE’s innovation and sustainability drives, governments across the region are not just funding development. They are telling a story about who they are, and who they intend to become.

These stories are not just for the benefit of international investors or the media. They are inward-facing too, designed to inspire pride, cohesion, and a sense of shared destiny. This is where communications plays its most powerful role, not as a tactical function, but as a strategic enabler of transformation. And that is why, across our member agencies and in-house teams, we are seeing demand for more sophisticated, meaningful, and measurable communications strategies than ever before.

But with that opportunity comes responsibility. As the Gulf’s reputation and influence grow, the work of communicators becomes not only more visible but more consequential. We are no longer operating on the sidelines. We are helping define how this region is understood, engaged with and remembered. In that context, three key shifts are shaping our profession and they deserve our close attention.

The first is the rise of sovereign storytelling. Countries across the region are acting more like brands with defined positioning, values and global engagement strategies. This is not surface-level marketing. It is a concerted effort to build reputation capital, attract talent and foster long-term trust. Whether through cultural diplomacy, mega-events or government-to-government initiatives, strategic communications is now central to nation-building. This calls for PR professionals who are attuned to political nuance, aligned with national aspirations and committed to the ethical representation of people and place.

The second is the increasing demand for localisation. Not just in language, but in cultural fluency. The Gulf is not a monolith. Each country has its own identity, sensitivities and communication styles. And within those countries are layered audiences: nationals, Arab expats, global professionals, and growing Gen Z populations who demand authenticity and action. Effective communication in this region means more than translation. It means understanding context, tone and intent. It means knowing when to speak with confidence and when to listen with humility.

Too often, global campaigns fall flat because they treat the Middle East as an afterthought. The result is messaging that feels generic, misaligned, or worse, unintentionally offensive. As communicators, we must advocate for regional strategies that reflect not just market opportunity, but cultural respect. In this, Arabic-first thinking is not just a linguistic choice. It is a strategic one.

Third, and perhaps most importantly, is the growing emphasis on purpose and progress. This region is at the forefront of some of the world’s most pressing conversations: climate resilience, energy transition, artificial intelligence, and the future of work. These are not abstract concepts. They are central to how the Gulf is positioning itself globally. And they are being driven not just by policymakers, but by visionary leaders in business, technology, and civil society.

The role of PR is to elevate these voices with credibility, clarity, and care. It is to create platforms for thought leadership, not performative statements. It is to support organisations in articulating not only what they do, but why it matters - to their communities, their countries, and the world.

At the Middle East PR Association, we see these trends converging into something powerful: a communications profession that is more confident, more connected, and more consequential than ever before. Our region is not just keeping pace with global PR standards. In many areas, we are setting new ones. From content innovation to ethical frameworks, our agencies and in-house teams are pioneering what it means to lead with both creativity and conscience.

But we cannot afford to be complacent. With influence comes scrutiny. And with scale comes complexity. As communicators in the Gulf, we must continue to invest in our understanding of the region’s evolving identity and ensure that the stories we tell are grounded in truth, informed by empathy, and delivered with impact.

Now is the time for our industry to lead with purpose. To step forward not just as brand-builders or media strategists, but as partners in progress. Because the Gulf’s story is still being written. And we have a role in shaping how it is told.

Kate Midttun brings a global mindset to her work in the Middle East. After advising multinationals and public sector entities, she founded Acorn Strategy in Abu Dhabi in 2010 with a vision to deliver integrated communications grounded in commercial outcomes. Over the past 15 years, she has grown Acorn into a multi-award-winning agency with offices across the UAE, Australia, and the UK, with a portfolio that includes sovereign wealth entities, tech disruptors, energy giants and cultural institutions. Kate serves as Chairperson of MEPRA, sits on the Executive Board of The Marketing Society, and is a Trustee for the Future Communicators Foundation.
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Rethinking healthcare comms around trust, information, and the public good

Health information has long moved beyond medical journals or the doctor’s office. Today, patients can access medical and healthcare advice via social media feeds, online communities and increasingly, AI-powered search tools - even if the credibility of such information is not always clear.

For healthcare communicators, this shift has expanded the role of communications beyond brand visibility. Increasingly, it involves helping audiences navigate complex health decisions while continuing to foster trust through credible information.

Telum Media spoke with Aaron Dowling, Director of Global Corporate Communications at Cochlear, and Gareth Trickey, Director of Communications, Asia Pacific at Vantive, about how healthcare communicators can establish credibility in the digital age, balance stakeholder expectations, and keep communications work close to the heart of the practice.  
 


Communications that drive impact
Healthcare communications does more than generate visibility - it helps people make better-informed decisions about their health.

“It starts with the principle that you earn trust through clarity, not necessarily volume,” said Aaron.

One way to do so, he shared, is to approach campaigns with a more analytical mindset: define the problem, identify behavioural goals, and measure whether communications can bring about meaningful change.

Gareth also sees the need for communications to go beyond visibility and align with broader organisational and societal objectives.

“You don’t want to confuse movement with momentum,” he said. “Movement is running up and down on the spot, but momentum means you’re actually moving forward - and that’s what you want communications to achieve.”

In contributing to conversations around patient support, healthcare policy, and innovation, communicators can ensure their work benefits stakeholders across the ecosystem.

Safeguarding credibility in the digital age
The digital information landscape has led to more complex healthcare communications, with misinformation and AI-driven platforms increasingly shaping how people search for and interpret health advice.

This has also resulted in significant changes to the relationship between patients and healthcare professionals. Aaron noted that what was once a largely one-way flow of information has become a more collaborative process, with patients increasingly seeking information and participating in decisions about their care.

“You have to lead with accuracy first, speed second, but always be transparent,” he said.

Credibility, he added, comes from clearly explaining the evidence behind health information, including expert input, the limitations of research, and the reasoning behind medical guidance.

Gareth echoed the importance of evidence-based messaging. Today, communications teams often work closely with medical affairs specialists and clinicians to ensure messages are grounded in robust research.

Despite the shifts and innovations, he highlighted the continued importance of earned media.

“If you land a successful story in a tier-one newspaper, it’s more likely to be referenced by AI platforms than content published on a company website or through paid channels.”

Balancing multi-stakeholders and uncertainties
In an increasingly volatile digital and information landscape, healthcare communicators must also navigate a complex web of internal and external expectations, balancing the need to project brand confidence while communicating responsibly about uncertainty.

To that, Gareth’s approach is to have a balanced story championing both the voices of the clinicians and patients, not of the companies.

Meanwhile, Aaron brought up the importance of tone and values in external communications. “Healthcare is a very personal thing, hence it's impossible to take the emotion out of healthcare.” When relaying uncertainties, communicators should fall back on values, showing empathy and respect while staying proactive to engage.

As for internal communications, both leaders emphasised the importance of alignment, particularly early, frequent, and collaborative alignment.

Every campaign should begin with a kick-off meeting that involves cross-functional teams from communications to legal, medical affairs as well as the senior management team. Aaron believes communicators play a unique role in acting as the glue between internal departments, aligning teams around a common purpose while drawing on each function’s expertise.

He also pointed out the increasing need for communicators to understand the bigger picture and how to fit within it.

“If you understand the business, its purpose, and the strategy, you're much better off having a more effective campaign because you know what you're trying to achieve.”

The role of communicators beyond brand
Reflecting on the evolving role of healthcare communicators, both Aaron and Gareth concluded that their work, at the centre of it all, involves much more than brand reputation.

“Overall, you're working towards better public health outcomes, whether that's improving health literacy, reducing stigma, or encouraging innovation,” said Aaron. “That impact goes beyond commercial outcomes.”

For Gareth, the focus is on the people of the industry, and communicators should work towards championing the voice of the hidden heroes.

“The voice of the patient and the voice of the clinician are the most powerful voices in healthcare communications,” he said. “They're more powerful than a global CEO's voice in the media.”

Whether it’s channelling the focus towards the bigger picture or the people who are at the heart of it all, both believe the core mission of healthcare communications remains unchanged.

As the healthcare landscape continues to evolve alongside shifting technology and expectations, the communications function is here to continue building towards long-term trust and helping people make better-informed decisions about their health.  

Deandra
Moves

Deandra Shivana steps up into new role

Kempinski Hotel Muscat has promoted Deandra Shivana to Assistant Director of Marketing Communications. In this role, she continues to lead the hotel's marketing and communications efforts, overseeing brand positioning, digital performance, PR, and revenue-driving campaigns across rooms, F&B, spa, and events. 

Deandra joined the hotel chain in 2024, moving from Anantara Hotels, Resorts and Spas, where she spent close to four years based in Abu Dhabi and Bali. She also brings experience from Jumeirah Bali.

Deandra reports directly to Karim ElBerkchi, Hotel Manager. On the promotion, he said, "What sets Deandra apart is her ability to find the magic in every project she touches. It is one thing to manage a brand, but quite another to make people feel something through a campaign. As she steps into the role of Assistant Director, I am excited to see her bring that same creative wonder to our wider strategic vision."

Deandra said, "I’m thrilled to take on this new challenge. My time in the marketing department has always been driven by a simple goal. One of them is to match our creative storytelling with the world-class experience our guests deserve. As Assistant Director, I’m ready to push those boundaries further, ensuring our voice is as sophisticated and authentic as the stay itself." 

PRCA
Industry update

PRCA MENA announces Regional Boards 2026

PRCA MENA has appointed new Board members to its restructured Advisory and Strategy Boards. The new Boards include: 

PRCA MENA Advisory Board

  • Chair: Ahmad Itani, Founder and CEO, Cicero & Bernay
  • Amina Taher, Chief Marketing Officer, WIO Bank
  • Faheem Ahamed, Group Chief Marketing & Communications Officer, G42
  • Huda Buhumaid, Chief Marketing Officer, Dubai Holding
  • Khaled AlShehhi, Executive Director Marketing Communications, UAE Media Office
  • Maitha Ahmed, Group Director PR and Communications, PureHealth
  • Nahla Kamal, Vice President, Marketing Communications & Corporate Affairs, Nestlé MENA
  • Nicholas Sandham, Vice President Corporate Communications, Alshaya Group
  • Shaikha Alaraimi, Government Communications and International Relations Advisor, Securities and Commodities Authority (SCA)
  • Shaima Al Suwaidi, CEO of Arts, Design and Literature, Dubai Culture & Arts Authority
  • Taif Al Amiri, Director of Government Communication Department at Ministry of Higher Education and Scientific Research

PRCA MENA Strategy Board

  • Chair: Imad Lahad, Global Chair – AI and Intelligence, APCO
  • Alice Walker, Managing Director, Four Agency
  • Ashraf Shakah, President, Public Relations and Influence, Memac Ogilvy
  • Barry King, Managing Director, Action Global Saudi Arabia
  • Claire Micheletti, Founder and Joint Managing Director, Cosmopole Consultancy
  • David Kingsmill-Moore, Managing Director, Edelman UAE
  • Gregg Fray, Owner, Seven Media
  • Loretta Ahmed, Founder and CEO, Houbara Communications
  • MacLean Brodie, CEO, MSL Group Middle East
  • Sophie Simpson, Managing Director, Ruder Finn Atteline

Conrad Egbert, Head of PRCA MENA, said: “The industry in this region is evolving quickly with a need to address culture, artificial intelligence and the role of the Arabic language with discipline and intent. Our MENA strategy is designed to provide structure to that work and if it delivers measurable results in the UAE, it will inform how we implement across MENA.”