'Perspectives' is a Telum Media submitted article series, where diverse viewpoints spark thought-provoking conversations about the role of PR and communications in today's world. This Perspectives piece was submitted by Kate Midttun, Chairperson of the Middle East Public Relations Association (MEPRA) and Founder & CEO at Acorn Strategy.
Over the past two years, we have witnessed a significant shift in the global communications landscape. Against a backdrop of geopolitical uncertainty, economic restructuring and the emergence of new power centres, one region is stepping confidently into the spotlight: the Gulf.
The Middle East has long played a pivotal role in global energy, finance and diplomacy. But today, it is something more. It is a stage for transformation. A place where visions become strategies, and strategies become action. It is also, increasingly, a place where narratives are shaped, contested and amplified. For those of us in public relations and communications, this is a defining moment. The Gulf is not just participating in global conversations. It is helping to set the tone.
This elevation did not happen overnight. It is the result of deliberate investment, future-focused leadership, and an unrelenting ambition to diversify economies, build influence and elevate regional voices on the world stage. From Saudi Arabia’s Vision 2030 to the UAE’s innovation and sustainability drives, governments across the region are not just funding development. They are telling a story about who they are, and who they intend to become.
These stories are not just for the benefit of international investors or the media. They are inward-facing too, designed to inspire pride, cohesion, and a sense of shared destiny. This is where communications plays its most powerful role, not as a tactical function, but as a strategic enabler of transformation. And that is why, across our member agencies and in-house teams, we are seeing demand for more sophisticated, meaningful, and measurable communications strategies than ever before.
But with that opportunity comes responsibility. As the Gulf’s reputation and influence grow, the work of communicators becomes not only more visible but more consequential. We are no longer operating on the sidelines. We are helping define how this region is understood, engaged with and remembered. In that context, three key shifts are shaping our profession and they deserve our close attention.
The first is the rise of sovereign storytelling. Countries across the region are acting more like brands with defined positioning, values and global engagement strategies. This is not surface-level marketing. It is a concerted effort to build reputation capital, attract talent and foster long-term trust. Whether through cultural diplomacy, mega-events or government-to-government initiatives, strategic communications is now central to nation-building. This calls for PR professionals who are attuned to political nuance, aligned with national aspirations and committed to the ethical representation of people and place.
The second is the increasing demand for localisation. Not just in language, but in cultural fluency. The Gulf is not a monolith. Each country has its own identity, sensitivities and communication styles. And within those countries are layered audiences: nationals, Arab expats, global professionals, and growing Gen Z populations who demand authenticity and action. Effective communication in this region means more than translation. It means understanding context, tone and intent. It means knowing when to speak with confidence and when to listen with humility.
Too often, global campaigns fall flat because they treat the Middle East as an afterthought. The result is messaging that feels generic, misaligned, or worse, unintentionally offensive. As communicators, we must advocate for regional strategies that reflect not just market opportunity, but cultural respect. In this, Arabic-first thinking is not just a linguistic choice. It is a strategic one.
Third, and perhaps most importantly, is the growing emphasis on purpose and progress. This region is at the forefront of some of the world’s most pressing conversations: climate resilience, energy transition, artificial intelligence, and the future of work. These are not abstract concepts. They are central to how the Gulf is positioning itself globally. And they are being driven not just by policymakers, but by visionary leaders in business, technology, and civil society.
The role of PR is to elevate these voices with credibility, clarity, and care. It is to create platforms for thought leadership, not performative statements. It is to support organisations in articulating not only what they do, but why it matters - to their communities, their countries, and the world.
At the Middle East PR Association, we see these trends converging into something powerful: a communications profession that is more confident, more connected, and more consequential than ever before. Our region is not just keeping pace with global PR standards. In many areas, we are setting new ones. From content innovation to ethical frameworks, our agencies and in-house teams are pioneering what it means to lead with both creativity and conscience.
But we cannot afford to be complacent. With influence comes scrutiny. And with scale comes complexity. As communicators in the Gulf, we must continue to invest in our understanding of the region’s evolving identity and ensure that the stories we tell are grounded in truth, informed by empathy, and delivered with impact.
Now is the time for our industry to lead with purpose. To step forward not just as brand-builders or media strategists, but as partners in progress. Because the Gulf’s story is still being written. And we have a role in shaping how it is told.
Kate Midttun brings a global mindset to her work in the Middle East. After advising multinationals and public sector entities, she founded Acorn Strategy in Abu Dhabi in 2010 with a vision to deliver integrated communications grounded in commercial outcomes. Over the past 15 years, she has grown Acorn into a multi-award-winning agency with offices across the UAE, Australia, and the UK, with a portfolio that includes sovereign wealth entities, tech disruptors, energy giants and cultural institutions. Kate serves as Chairperson of MEPRA, sits on the Executive Board of The Marketing Society, and is a Trustee for the Future Communicators Foundation.
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Perspectives: The Gulf’s communications moment: Why now is the time to lead with purpose
by Telum Media
15 April 2025 4:00 PM
6 mins read
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Feature
Over the past few years, mentions of AI within the industry haven't toned down - if anything, they've been ramping up. Looking back at Telum's 2024 Year Ahead and PR Tech in 2025 pieces, it's interesting to see how attitudes have shifted. What began as a period of experimentation - playing with prompts, dabbling in ideation, and speculating about job replacement - has solidified into a structural transformation within the profession.
AI has moved from a nice-to-have to a non-negotiable; from a fringe tool to a core strategic capability. 2025 is the year PR and comms practitioners stopped asking, “What can AI do?” and began asking, "How do we lead with it?”.
Integration of AI tools in the industry
Early adoption of AI centred around basic prompting and inspiration. In 2025, however, practitioners in the PR and comms space have unlocked more of its capabilities.
We saw many organisations develop their own AI offerings across APAC and the Middle East, ranging from AI visibility services and training tools to crisis solutions. These include PIABO GEO, Ogilvy ANZ’s Generative Impact, Golin’s First Answer, TEAM LEWIS' Training for Trust, and FINN Partners' CANARY FOR CRISIS.
The narrative around job replacement has also softened. Rather than replacing humans, the industry is now embracing AI as an enhancer.
As Natacha Clarac, Director General of Athenora Consulting in Brussels and former President of PRGN, said following PRGN's launch of Précis Public Relations: "The introduction of Précis Public Relations showcases the potential of AI to enhance rather than replace the strategic value PR professionals offer."
GEO / LEO and search transformation
One trend that we have seen in 2025 was the decline of traditional search behaviour. AI assistants, such as ChatGPT, Gemini, and Perplexity, increasingly replaced clicks with instant answers.
As Nichole Provatas, Executive Vice President and APAC Head of Integrated Marketing and Innovation at WE Communications, noted: "Around 69 per cent of Google news searches now end in zero clicks as AI Overviews rise."
This reality raises the stakes for inclusion in AI answers, as Rob van Alphen, Managing Director of Polaris Digital, warned: “…if your brand or leadership isn’t part of the AI answer, you’re invisible.”
Jack Barbour, EVP and AI Lead at Golin New York, and Nichole both highlighted how earned media is key in making brands discoverable, with at least 90 per cent of AI search results coming from earned citations. Brian Buchwald, Edelman’s President, Global Transformation and Performance, emphasised the same point: "You can't buy your way to the top of an AI-generated answer...brands must proactively shape how they appear in LLM outputs or risk being misrepresented, misunderstood, or missed entirely."
AI platforms are relying on reputable journalism, corporate blogs, and expert commentaries - flipping the paid-dominated marketing playbook on its head.
This shift fuelled the rise of GEO (Generative Engine Optimisation) and LEO (Language Engine Optimisation). In April, Celia Harding launched what she described as the world’s first LEO advisory firm, arguing: "While other agencies are looking at how AI can drive efficiencies in creativity and client service, they are all overlooking the real opportunity that lies ahead - shaping the data LLMs learn from."
If SEO defined the 2010s, GEO and LEO are shaping 2025 and beyond, with earned media at the core.
AI upskilling
As AI adoption surged throughout the year, professional development opportunities expanded rapidly, ranging from hands-on workshops and panel discussions to large-scale conferences.
These events spanned the region, including the Generative AI Bootcamp series by PRCA APAC and Sequencr AI, PRCA Thailand's first-ever conference in Bangkok on AI and communications, and Jakarta's “Shape the Future of Your Communications Strategy with AI” workshop hosted by ACE, APPRI and Reputasia Strategic Communications.
Telum Media also hosted its own list of AI-focused events, including workshops with Shaun Davies in Sydney and Melbourne, a workshop with Rob Van Alphen in Singapore, a global webinar with Matt Collette, collaborations with the Kennedy Foundation for panels on AI and journalism in Australia, and joint sessions with SOPA on ethical AI use in publishing in Singapore and Hong Kong.
The scale of these events showed one thing - these sessions were no longer “optional extras”, they've become essential for teams wanting to keep pace with AI's evolution across the industry.
Human and ethical considerations
As AI adoption rose, so did the reminders that human oversight remains essential. Practitioners repeatedly stressed that AI cannot replace human judgement, empathy, or lived experience.
As Matt Cram, Head of Media and Communications at Orygen, put it: "AI can’t replace the way people connect through empathy, creativity, and lived experiences."
Rob van Alphen reinforced this: "…we must double down on our inherently human strengths, such as empathy, curiosity, ethical decision-making, and critical thinking."
And Zeno’s Head of Regional Business Development, Asia, Ekta Thomas, said: "People connect with people - not algorithms."
These sentiments were reinforced across industry events focused on responsible AI use. At the Jakarta workshop, Reputasia Co-Founder and Communications Strategist, Fardila Astari, emphasised the importance of ethical guidelines for AI use, noting that careless application can create reputational risks, as seen in cases where major companies faced credibility issues due to AI-generated inaccuracies.
Similar points were made at Telum Media and SOPA's sessions in Singapore and Hong Kong, where newsroom leaders stressed the importance of maintaining editorial oversight, transparent disclosure, and strong governance structures. The consensus is that while AI may accelerate workflows, humans safeguard credibility.
2026 and beyond
As we approach the new year, AI is shifting from experimental to foundational. Nichole Provatas urges teams to "publish for AI inclusion," treating owned channels as structured, plain-language reference hubs built for machine ingestion.
But the landscape is still evolving, as Matt Cram cautions: "AI doesn’t just surface information, it consumes it…and the best strategies today might look very different tomorrow." For communicators, adaptability becomes the differentiator.
Ultimately, the future isn't AI-led but AI-enabled. As Matt Collette notes, "Human + AI is the new paradigm." Success will come from pairing AI's scale and precision with the empathy, judgement, and contextual understanding only humans can bring.
25 November 2025 2:01 AM
6 mins read
Moves
Independent earned-led culture agency, Example, has expanded into the Middle East, launching its Dubai office to lead hospitality, beverage, and tourism projects in the region. The expansion follows a period of growth for the agency in Australia.
To lead this new chapter, Example has established a global leadership structure, which sees Co-Founder and Chief Executive Officer, Andy El-Bayeh, relocate to Dubai. He will be leading operations in the Middle East, as well as overseeing global creative and strategic direction, while Co-Founder and Chief Operating Officer, Rebecca Jarvie-Gibbs, will remain based in Australia, driving global operations and continued delivery across markets.
They are joined by Chief Strategy Officer Chris Loukakis, who will anchor Example's strategic product across APAC and the Middle East, and Daniel Goldstein, Head of PR for both regions. Together, they’re backed by a global bench of senior strategists, PR specialists, chefs, drinks and music experts, interior designers and brand builders already working across Example projects.
Andy said: "The Gulf is building the future of hospitality in real time. Our role is to ensure the hotels, venues, brands and products that show up here aren't just impressive on the
surface, but rich in story and deep in soul.
"We want to sit with owners, operators, brand teams and creators to define the true role a brand should play in people’s lives - then translate that into experiences and moments that become the stories people tell afterwards. We’re not here to drop in a Western formula; we're here to build something with the region that feels local, proud and built to last."
Joining Andy in Dubai is Sarah Knowles as Client Relationship Director, a strategic marketing leader with a background spanning agency and client-side roles in luxury spirits and experiential brand building. She had formerly led the global experiential account for The Macallan, and has delivered work for brands including Tommy Hilfiger, Glenfiddich, FIX Chocolatier, and EA Sports.
Example Middle East will feature a locally based team expanding across strategy, PR, social, content, and placemaking. The first wave of hires will focus on research, PR and social, as the agency builds its presence in the region.
The Dubai office will launch with foundation clients including Bacardi-Martini, for which Example will lead Patrón's AMEA and Pacific culture strategy, with the first work driving strategy, concept design and communications for the brand's involvement at Sole DXB. The agency is also leading creative and amplification projects for Blue Coral Concepts, and place strategy, concept and branding for Addmind.
(Pictured: Andy El-Bayeh and Rebecca Jarvie-Gibbs)
24 November 2025 6:29 AM
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Industry update
Ogilvy has announced the launch of CultureCurrent, a social-first earned media offering powered by WPP Open's proprietary AI technology and supported by Ogilvy's PR, influence, and social experts to drive creative strategy and execution.
CultureCurrent is part of the earned-first services from Ogilvy’s integrated PR, Social & Influence capability, which includes Influence Shield, Business (B2B) Influence, Employee Influence, and Health Influence. It is designed to help brands understand what the media is looking for in their social content and how this earned content is created and delivered to stop consumer scroll.
Commenting on the news, Julianna Richter, Global CEO, Ogilvy PR, Social & Influence, remarked: “Cultural relevance is essential to brand success. The stakes are even higher and more complex in an era where the media environment is hyper-fragmented, social media and FYP influence plays a dominant role in each of our lives, and AI is fundamentally changing the journey from discoverability to consideration for consumers.
"It’s no longer enough for brands to simply keep up with what people are doing - they need to be on time with cultural phenomena and participate in topical conversations in a way that is authentic, visible, and value-adding. With CultureCurrent, we're not just observing culture we're actively shaping it with our clients - and fostering deeper connections and credibility in the process.”
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