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<span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text" >Study Highlight: The 2025 Edelman Trust Barometer for Australia</span>

Study Highlight: The 2025 Edelman Trust Barometer for Australia

The 2025 Edelman Trust Barometer for Australia has been released, marking the 25 th edition of the report.

This year’s report, "Trust and the Crisis of Grievance" reveals that Australia has again slipped into distrust territory, with an overall Trust Index of 49 (average per cent trust in business, government, media, and NGOs). The report also identifies a rising fear of discrimination, affecting one in two Australians, and reveals a belief that hostile activism is a legitimate course of action for change.

Key findings:
  • 62 per cent of Australians feel moderately or highly aggrieved.
  • Feelings of grievance are tied to beliefs that:
    • Government and business serve the select few.
    • The system favours the rich, and the rich are getting richer while regular people struggle.
  • One in three Australians see hostile activism as a viable means to drive change.
  • More than half of Australians aged 18 to 34 approve of hostile activism (e.g., online attacks, spreading disinformation, violence, or property damage).
Global grievance factors:
  • Mass-class trust divide: Low-income respondents trust institutions 13 points less than high-income respondents (Trust Index: 48 vs. 61).
  • Lack of faith in institutional leaders: 69 per cent of global respondents worry that leaders deliberately mislead them, up 11 points since 2021.
  • Confusion over credible information: 63 per cent of respondents struggle to distinguish credible news from deceptive sources.
Trusted institutions:
  • Business is seen as outperforming government in competence (48 points better) and ethics (29 points better).
  • In Australia, there is a belief that business is not going far enough to address major societal issues.
  • NGOs are seen as the most trusted institution in Australia, best placed to address divisiveness and rebuild societal trust.
  • Media is the least trusted institution in Australia, with many believing media prioritises commercial interests and ideology over facts.
  • Australia ranks third globally in terms of distrust of media.
​​​Tom Robinson, CEO of Edelman Australia, said: "The 25 th anniversary of our trust study is an opportunity for us to mark this moment in time and consider the next 25 years. With an impending Australian Federal election, our data presents a warning sign to our leaders.

"Australians are simply not feeling optimistic about our future prosperity and this lack of hope is one of the key factors driving a sense of grievance. Only 17 per cent of Australians believe that the next generation will be better off compared to today.

"With trust, economic optimism grows, and grievance dissipates. The report points to how we can create a future where trust in institutions isn't necessarily the antidote, but rather acts as the proverbial canary in the mine, pointing to whether we as a country are heading in the right direction. The antidote lies in Australia's sense of equity and fairness, that economic prosperity is available and accessible to the many."

Other key Australian findings from the 2025 Edelman Trust Barometer include:
  • Lack of trust in top economies: Australia (49) joins five of the largest 10 global economies as being among the least trusting nations on the Trust Index, ahead of France (48), the US (47), the UK (43), Germany (41), and Japan being the least trusting at 37.
  • Australians feel misled: 64 per cent of Australians worry government leaders are lying, 66 per cent worry business leaders are lying, and 68 per cent worry journalists and reporters are lying.
  • Geopolitics inciting job fears: Fears of job insecurity due to the impacts of international trade conflicts are a top concern for Australian employees, with 51 per cent of employees worried - other factors causing job worries are foreign competitors (46 per cent), a looming recession (51 per cent), and automation (48 per cent).
  • Women and Australians aged 55+ see greatest increases in fear of discrimination: Since last year, fear of experiencing prejudice, discrimination or racism has gone up 14 points among women and 13 points among those aged 55 or older.
  • The wealthy are seen as the problem: A majority believe the wealthy avoid paying their fair share of taxes (72 per cent), and 60 per cent blame their selfishness for many of our problems.
Read the full report here.
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Are media releases dead? What 10,000 journalists told us they want from PR Teams in 2026

Every few years, someone declares the death of the media release.

Today, the arguments sound familiar. Journalists don't read them anymore. Everything is social-first. AI is replacing traditional media outreach. It's all about the pitch. Press releases are becoming little more than AI-generated filler.

And yet, when we speak with journalists across Asia Pacific and the Middle East, a different picture emerges.

Media releases aren't dead, but expectations around them have changed significantly.

We've analysed more than 10,000 Journalist Interest Survey responses in the Telum Media platform collected over the past five years, alongside insights gathered from conversations with editors, reporters, and producers across the region.

Key takeaways:

  1. Journalists still value useful PR content
  2. Relevance matters more than reach
  3. The pitch and the release serve different roles
  4. The best releases reduce friction for journalists
  5. Modern releases need to support multiple platforms

The conclusion is clear: journalists still value media releases, but they value them for different reasons than they once did.

The media release has evolved from a distribution tool into something far more strategic.

The media release is no longer the story

For decades, many PR professionals treated the media release as the centrepiece of media relations activity.

Write the release. Send it widely. Hope for coverage - “spray and pray”.

That approach was far from perfect, but you could get away with it in an era when newsrooms were larger, competition for attention was lower, and journalists had more time to evaluate incoming information.

Today's reality is very different.

Journalists are producing content across multiple platforms, often with smaller teams and tighter deadlines. Their inboxes are flooded with pitches, announcements, thought leadership submissions, and increasingly, AI-generated content.

As a result, journalists have become far more selective about what earns their attention.

The modern media release is no longer just about news stories. It has become a source-of-truth asset, a newsroom resource, and a content hub that supports broader communications activity.

The best PR teams understand this shift.

“The strongest message from journalists can be summarised in a single phrase: ‘Understand what I cover’. Relevance remains the most important factor in successful media engagement.”

What journalists are actually rejecting

One of the most revealing findings from our analysis is that journalists are not rejecting PR content altogether.

What they're rejecting is low-value outreach.

Across thousands of responses, the same frustrations appeared repeatedly:

    • Irrelevant pitches
    • Generic outreach
    • Mass distribution
    • Weak story angles
    • Excessive follow-ups

In other words, this is less a rejection of media releases and more a rejection of poor media relations practice.

The strongest message from journalists can be summarised in a single phrase:

"Understand what I cover."

Relevance remains the most important factor in successful media engagement. In fact, our journalist surveys over the past two years have seen a sharp increase in a desire for both relevance and personalisation in pitches.

Journalists increasingly assess pitches within seconds. If the connection to their beat, audience, or current priorities isn't immediately obvious, the opportunity is often lost before the email is even opened.

The pitch and the release have different jobs

One of the biggest misconceptions in modern media relations is treating the pitch and the release as the same thing.

They are not.

The pitch exists to earn attention; the release exists to support the story.

The best pitches are:

    • Brief
    • Human
    • Relevant
    • Contextual
    • Conversational

The best releases are:

    • Structured
    • Factual
    • Complete
    • Reusable
    • Easy to reference

At a recent Telum Media event, a senior journalist described the fastest way to kill a pitch with a single word: “Respect”. Or a lack thereof.

A generic greeting. A story unrelated to their beat. A mass-produced email that demonstrates no understanding of their audience.

All signal a lack of respect for the journalist's time and expertise.

High-performing PR teams increasingly write pitches and releases for different audiences. The pitch is written for the journalist. The release is written for the journalist's audience.

That distinction matters.

Why journalists still value media releases

Despite predictions of their demise, journalists continue to actively request media releases.

But they want releases that help them work more efficiently.

The most common requests include concise writing, clear headlines, strong news angles, supporting data (with downloadable images and assets), spokesperson access, and easy-to-use formats.

These preferences reveal the modern role of the release: it functions as a workflow tool.

A strong release helps journalists:

    • Understand the story quickly
    • Verify information
    • Access supporting materials
    • Build content efficiently

The best releases reduce friction. And in today's newsroom environment, reducing friction is often more valuable than generating hype.

Think beyond media coverage

Another major shift is that media releases are increasingly serving multiple audiences.

A modern release doesn’t just support journalists; it might also support clients and prospects, employees, investors and analysts, partners, and search visibility.

Rather than creating a single-use document, leading communications teams are building content ecosystems.

The release becomes the foundation for:

    • Media outreach
    • Newsroom content
    • Executive communications
    • Social media content
    • Email campaigns
    • Sales collateral
    • Thought leadership activity

This approach not only improves consistency but also increases the return on investment from every announcement.

Media Releases - Releases today

The role of the modern media release

 

Not every story needs a release

Perhaps one of the most important lessons is recognising when a media release is the wrong tool.

Releases tend to perform best when there is:

    • Genuine news value
    • Multiple stakeholder audiences
    • A need for factual consistency
    • Strong supporting assets
    • Broader business significance

They are often less effective for internal milestones framed as major news (or self-congratulatory announcements), generic thought leadership, and untargeted mass outreach.

In some situations, a targeted pitch, LinkedIn strategy, executive commentary programme, or direct relationship-based outreach may be more effective.

Good communications strategy isn't about defaulting to a media release; it's about choosing the right tool for the objective.

A framework for modern media releases

If there is one word that captures what journalists are asking for today, it is respect.

At Telum Media, we summarise this through the RESPECT framework:

R – Relevance
Make it relevant to the journalist, their audience and the moment.

E – Efficiency
Help journalists work faster through clear, concise, and usable content.

S – Substance
Provide genuine value through expertise, data, insight, or access.

P – Personalisation
Demonstrate that you've done your homework.

E – Ecosystem
Think beyond the release and consider how it supports broader communications goals.

C – Clarity
Make the key message immediately obvious.

T – Timing
Reach out at the right time, not simply any time.

Media Releases - RESPECT

What journalists are asking for in a pitch / media release: RESPECT

 

The future of the media release

The debate over whether media releases are dead misses the point.

The more useful question is how do we make releases work better in today’s media environment?

Journalists still value relevant information, credible sources, strong story angles, and efficient communication. Media releases continue to play an important role in delivering those things.

But success today depends less on the existence of the release itself and more on how strategically it is used.

The media release remains a valuable communications tool.

Just not in the way many of us were taught to use it.

 

FAQs

Are media releases still useful in 2026?

Yes. Journalists still value media releases, but these days want targeted outreach, relevance to their beat, alignment with their audience, and contextual pitching.

What makes a media release useful to journalists?

Journalists are looking for releases in a format that helps them work efficiently. Which means releases that are concise, factual, with a clear angle, contain usable quotes, and come with downloadable assets and supporting data.

What is the difference between a pitch and a media release?

A pitch earns the journalist’s attention in their cluttered Inbox. A media release supports the story by providing structured, factual, and reusable information relevant to their audience.

 

With more than 30 years’ experience spanning journalism, corporate communications and media intelligence, Reuben Aitchison is Telum Media’s Head of Insights and Communications.

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