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Modernising mooncakes: Innovation and tradition in Mid-Autumn pitching

Telum Vox Pop: Modernising mooncakes: Innovation and tradition in Mid-Autumn pitching

As Mid-Autumn approaches each year, hospitality and F&B brands across Asia roll out their seasonal offerings, with mooncakes at the forefront. Whether it’s the decadence of the classic lotus seed paste or trendy flavours like strawberry matcha, these treats remain a signature symbol of the festival.

To explore the strategy behind mooncake marcomms, we spoke with comms specialists in Hong Kong's hospitality and F&B scene on brand alignment, audience fatigue, 
and pitching a fresh, decadent balance of tradition and modernisation in mooncake narratives.

How have PR efforts around the Mid-Autumn Festival evolved alongside public perception and observation of the tradition?

Shereen Jolly, Communications Director, GAJA

It’s moved from just selling a product to telling a story.

In a saturated market like Hong Kong, the Mid-Autumn Festival is a major gifting season. What stands out isn't the mooncake itself (though quality remains a key purchasing factor) but the narrative around it - the craftsmanship, the tradition, and the heritage. PR now taps into the deeper meaning of reunion, which resonates much more than a simple product push.

April Wong, Marketing Manager, Lady M Hong Kong
Over time, PR efforts surrounding the Mid-Autumn Festival have evolved to balance cultural appreciation with contemporary relevance. Traditionally, campaigns centred on symbolism, family reunions, and gifting, and highlighted the festival’s historical significance. As audiences became more diverse and socially conscious, strategies shifted towards more holistic, progressive approaches.

Today, campaigns go beyond merely reflecting contemporary values, such as product innovation, sustainability, and personalisation. They now also integrate traditional themes, like reunion and gratitude, with current social issues and individual experiences. This nuanced storytelling, along with influencer marketing, makes the festival - and brand - fresher and more relatable, particularly for younger audiences.

The move towards modern storytelling and utilisation of digital platforms and social media has propelled marcomms professionals to craft authentic, interactive narratives that can better resonate with diverse, global demographics.

What are your key strategies for preventing audience fatigue and keeping story pitches fresh year-on-year, especially with recurring seasonal products like mooncakes?

April:
 While seasonal products like mooncakes are traditionally associated with gifting, brands can strive to craft offerings that communicate their unique brand value and identity and appeal to broader audiences, including those seeking personal indulgence. Increasingly discerning and deliberate in their purchasing decisions, consumers value meaningful experiences and authentic narratives.

To stay relevant and fresh beyond mere commercialisation, brands can look to develop story-driven products that resonate and foster genuine audience engagement. Incorporating contemporary trends - such as health-conscious ingredients, sustainable packaging, and innovative fusion flavours - can further enhance appeal and make each year's campaign relevant, exciting, and aligned with evolving consumer preferences.

Shereen: We have to get creative. Collaborating with unexpected or like-minded brands, such as through mooncake pairings, can create a fresh buzz. Sustainability is also key; people are more conscious about gifting, so eco-friendly stories stick. Finally, focus on the experience, like mooncake making classes or reunion dinner promotions, to make the familiar feel new again.

In my work with a client, Saicho Sparkling Tea, we collaborated with Hong Kong restaurant, Duddell’s, to move beyond a traditional pairing. We centred the campaign on Saicho’s new osmanthus sparkling tea, launching it exclusively through Duddell’s mooncake gift sets ahead of its public release.

This was designed to create a sense of urgency and position the sparkling tea as a premium festive gift. We integrated this launch into Saicho’s wider global 'Art of Pairing' campaign, which featured Duddell’s Executive Chef, Chan Yau Leung, to create a Cantonese pairing menu featuring all of Saicho’s expressions throughout October.

Ultimately, we wanted to provide a timely Mid-Autumn hook, while extending into a longer-term culinary narrative focused on modern gatherings.

The F&B industry is driven by creativity. How can brand PR professionals deliver Mid-Autumn campaigns that showcase innovation while conveying cultural and traditional nuances?

April:
 With health consciousness a significant consideration for Hong Kong consumers, Mid-Autumn campaigns can benefit from exploring innovative flavours that cater to evolving preferences.

Incorporating modern twists - such as fusion mooncakes or contemporary packaging - while emphasising their roots in tradition can help create compelling narratives that balance innovation with cultural significance. Offering smaller, bite-sized versions can encourage tasting and experimentation, giving audiences a chance to enjoy various flavours.

Creative and novel approaches allow consumers to indulge in modern interpretations of traditional mooncakes, which remain a symbol of reunion and togetherness. For these seasonal products, marcomms campaigns can aim to balance innovation with cultural significance to create narratives that resonate deeply with audiences.

How can hospitality and F&B brands better integrate Mid-Autumn Festival messaging into their broader brand and narrative?

Shereen:
 Brands can use storytelling to fold the festival into their existing brand narrative rather than just bolting it on. The most effective way is to become a curator of the tradition.

Instead of just selling mooncakes, use them as a portal to the brand's world. The pitch isn’t “we have mooncakes”; it’s “experience how we celebrate reunion and heritage.” This frames the brand as the host of the celebration, deepening emotional connection far beyond a seasonal transaction.

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Telum Talks To: Wingki Kwok from Arup

As cities evolve and communities grow, the way we think about urban development has transformed to meet modern needs and navigate risks and opportunities. Modern placemaking, a growing field in urban development, goes beyond architectural design and urban planning. It extends to focus on creating meaningful spaces that resonate with communities while meeting contemporary challenges such as climate change and competition for space. 

Wingki Kwok, Head of Public Relations and Engagement from ARUP shared how storytelling and community engagement shape placemaking projects, from conceptualisation to implementation.

Placemaking and place branding have become increasingly common in urban development conversations. How have these concepts taken shape in Hong Kong, and what role does communications play in bringing them to life? 
 
Urban development jargons can be confusing. Terms like placemaking, place branding, city marketing often seem interchangeable, but each serves a distinct purpose. 
 
To put it simply, place branding is a strategic marketing approach for a location. As a city, Hong Kong has made significant efforts to promote a global image, aiming to attract international business and tourists. Place branding can also be applied at the district level. Projects like Energizing Kowloon East and Kai Tak Fantasy are great examples. With the Northern Metropolis on the horizon, we’re seeing place branding being used not only to attract investment, but also to draw in new residents and talent. 
 
Placemaking, on the other hand, focuses on shaping public spaces to improve community well-being. Notably, good placemaking often contributes to the place brand, naturally strengthening the overall identity of a place. 
 
But here’s the thing: place branding isn’t like selling a product. You can't declare a city welcoming and vibrant without friendly people and infrastructure that supports diverse communities. Similarly, claims of sustainability fall flat without green spaces and proper waste management. The brand must reflect authentic experiences shaped by people, culture, cityscape, history, and economic activities. 
 
That’s where communications come in, and its role is twofold: first, it helps build the brand or place through engagement, collaboration and storytelling, and second, it tells the story to the world. These are not things you can achieve with just a single campaign. When I trained with the International Place Branding Association, one key takeaway was that a successful place brand isn’t something you invent on the spot and never look back, but something you discover and nurture over time. Making a meaningful place requires more than slapping on a logo or tagline; those are merely finishing touches. 
 
What’s the key to good storytelling for a placemaking project, while staying true to your company’s values? 
 
At Arup, our approach to placemaking revolves around capturing the essence of a community and translating that into design solutions that enhance public spaces and improve the quality of life. 
 
The best stories that communicate this approach are always based on voices that reflect the authenticity of a place. Whether it’s place branding or placemaking, the people of the place make for the most powerful stories. It could be a local resident who’s lived in the area for decades, a small business owner who’s shaped the local economy, or a young athlete who proudly represents their district. Their voices bring depth and credibility to our storytelling, and good stories demands collective effort. Therefore, we need to dig out authentic stories and empower storytellers through engagement.  
   
A core part of your current role focuses on public engagement. What does community engagement for a placemaking project look like, and why is it important? 
 
Community and stakeholder engagement are not simply boxes to tick off but fundamental in building a shared vision. We believe that any placemaking or branding strategy must be grounded in deep understanding – something impossible to achieve from behind a desk. You have to go out, speak to people, listen to their stories, and understand their aspirations. 
 
I'm currently working on a placemaking project at San Tin Technopole, where we're exploring ways to enhance village public spaces and promote urban-rural integration. Naturally, the first step is to talk to the residents, but urban-rural integration is a broad and sometimes abstract concept, and people can interpret it in very different ways. 
 
Instead of jumping straight into asking 'What do you like?', we focused first on building a shared understanding around some core principles. It’s much more meaningful when we work together toward a higher common goal that also brings tangible benefits to the local community. 
 
Trust-building, fostering a sense of ownership, and participation are key in this process. When people feel they’ve had a hand in shaping their environment, they’re more open to collaboration and more invested in the outcome. That’s why we focus so much on inclusive engagement to bring in diverse voices and make sure everyone feels heard – to make placemaking truly impactful. 
 
How do you come up with communication strategies for placemaking developments that typically span several years, particularly given the potential for shifts in market conditions and public interest? 
 
When developing long-term placemaking projects, communication strategies need to balance ambition with practical considerations. 
 
We begin by mapping out stakeholders to understand the full spectrum of interests and influences. For placemaking and place branding, the local community usually carries the most weight, followed by other actors who will drive implementation. 
 
One thing I’ve learned is that people are great at telling you what they want, but not always why. When dealing with various stakeholders, you can’t design based on preferences alone, you need to get to the bottom of what is driving the views they hold. Asking the right questions, setting the scene carefully, and preparing for conflicting views are all means to achieve this end, as well as ensuring that developments do not waver under external pressures. 
 
Placemaking through co-creation helps build ownership, and the results are often tangible, with visible changes in the environment that reflect the community’s input. These outcomes also feed back into the place brand, reinforcing its authentic identity. 
 
How do you see sustainability and ESG messaging impacting public perception of a placemaking project? 
 
ESG is gaining more visibility in project communications, and I think that’s a really positive shift. It serves as a reminder of the values we want to bring to the audience, and more importantly, it helps people understand and feel more connected to the spaces being developed by showing how a project contributes to environmental and social benefits.