Investment holding conglomerate, CTF Services, has promoted Gladys Lam to Senior Manager, Group Corporate Communications. In her new role, she serves as a key partner to the Group’s executive leadership on strategic communications and oversees corporate affairs spanning corporate narrative development, issues and crisis management, media relations, event management, and stakeholder engagement.

Gladys brings two decades of communications experience. Based in Hong Kong, her career spans roles at Hang Lung Properties, Link REIT, and non-profit organisations in the city.

COMPANION COMMUNICATIONS has been appointed as the regional agency for Raffles Hotels & Resorts. The mandate encompasses public relations, marketing communications, strategic advisory, storytelling, partnerships, content creation, and crisis support for Raffles Hotels & Resorts in the Asian region.

This announcement comes after key hospitality wins at COMPANION in recent months, including the launch of Capella at Galaxy Macau in Macau, the launch of Andaz One Bangkok in Thailand, and the global retainer for Island Shangri-La in Hong Kong. In addition, the agency has held the regional PR retainer account for Fairmont Hotels & Resorts for the past two years. 

Commenting on the news, Dominique Backhouse, Managing Director of COMPANION, remarked, "COMPANION leverages local knowledge and deep industry insights to give clients a competitive edge. We are thrilled to be appointed by Raffles Hotels & Resorts, a leader of hospitality globally, as we continue to work with some of the best brands within the sector."

TAG Aviation has appointed Vivienne Gan as Head of Group Communications and Marketing, based at the company’s global headquarters in Hong Kong.

In this senior leadership role, she leads the group’s overall communications and marketing strategy, strengthening brand visibility, supporting business growth, and driving engagement across internal and external audiences. 

Vivienne brings over 25 years of experience in strategic communications, branding, and reputation management, spanning both real estate investment and luxury hospitality. She has held senior leadership positions at Hines, Langham Hospitality Group, Mandarin Oriental, and The Ritz-Carlton, where she directed campaigns, advised C-suite executives, and built stakeholder relationships across APAC, North America, and the Middle East.