In public relations, writing is often described as a foundational skill. Even as the industry evolves and new tools reshape the landscape, strong writing remains one of the clearest indicators of PR talent.
After more than a decade of building and running a communications agency, I have come to see writing is far more than a technical ability – it is one of the clearest reflections of how a communicator thinks.
When reviewing a writing sample, a pitch draft, or even a client email, the evaluation goes beyond grammar or stylistic polish. What matters more is the thinking behind the words – the ability to organise ideas logically, exercise sound judgement, and present information in a way that resonates with the intended audience.
In PR, writing is thinking made visible.
Writing separates strategic communicators from the rest
Communications professionals operate in environments where complexity is the norm. Clients navigate multiple markets, regulatory landscapes, and stakeholder groups, while campaigns seek to balance brand priorities with media narratives and public sentiment. Strong writing helps communicators to cut through that complexity.
The most effective PR professionals are able to take complicated issues and distil them into clear, focused narratives. They understand what information matters most, what audiences need to know, and how to present it in a way that resonates.
Weak writing often reveals the opposite – messages become cluttered, key points are buried, and the intended narrative loses direction. In many cases, this reflects not just a language issue, but a lack of clarity in thinking.
For agencies assessing new talent, writing therefore becomes one of the most reliable indicators of strategic potential.
Writing reveals leadership before a resume does
In hiring decisions, writing samples often reveal far more than a candidate’s technical ability. They provide insight into how someone thinks, processes information, and approaches their work.
A strong writer demonstrates structured thinking. Their arguments flow logically, messages are purposeful, and there is a clear awareness of the intended audience. Effective writing also shows progression – a beginning that frames the issue, a middle that develops the argument, and an ending that brings the message together.
Writing also reveals judgement. Constructive PR writing is not about saying everything, but knowing what matters most. It requires discipline to prioritise key points and the confidence to leave out information that weakens the message.
Candidates who write well often show an instinct for narrative clarity. When that instinct is missing, the signs appear quickly: pitches become overly long, news releases lack a clear hook, and the core message weakens. These patterns often mirror how someone may perform in real client situations, where clarity and judgement are essential.
Writing in the reality of agency work
In agency environments, writing underpins almost every aspect of communications work.
From pitching story angles to journalists, drafting campaign strategies for clients, and developing messaging for corporate announcements, the ability to write clearly and persuasively shapes how ideas are received.
Some of the most critical agency moments rely on writing produced under pressure. A campaign proposal must communicate strategy convincingly. A leadership speech must capture both a company’s vision and the voice of its spokesperson. A crisis statement must be precise, measured and carefully considered.
In each case, the quality of the writing influences how stakeholders interpret the message.
Writing also plays an important role in internal alignment. Campaign briefs, strategy documents and client recommendations depend on clear articulation. When ideas are structured clearly on paper, teams can align more easily and execution becomes more focused.
Communicating vision and strategy
Strong writing is equally important when communicating strategy.
Teams and clients need clarity. When leaders articulate ideas in a structured and coherent way, it becomes easier to align people behind a shared objective.
This is particularly important in PR, where campaigns involve multiple moving parts – media relations, content development, stakeholder engagement, and reputation management. A clearly written strategy provides the framework that holds these elements together.
Leaders who communicate clearly through writing often inspire greater confidence. Their thinking is easier to follow, their recommendations are more persuasive, and their teams have a clearer sense of direction.
Why writing remains fundamental to PR
As the communications landscape continues to evolve, the core challenge of PR remains unchanged: turning complex information into narratives that audiences understand and trust.
Strong writing sits at the centre of that process, revealing how communicators analyse issues, structure ideas, and guide audiences through information.
For agencies assessing talent and developing future leaders, writing remains a clear indicator of strategic maturity. In PR, the strength of an idea ultimately depends on how clearly it can be communicated.
'Perspectives' is a Telum Media submitted article series, where diverse viewpoints spark thought-provoking conversations about the role of PR and communications in today's world. This Perspectives piece was submitted by Yan Lim, Founder and CEO of iOli Communications.
Since establishing the agency in 2015, Yan has advised multinational corporations, international organisations, and government ministries across Asia. Yan is also dedicated to mentoring young professionals and assisting micro-businesses in amplifying their stories through strategic communications.
Perspectives: What strong writing reveals about PR talent
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Strategic communications consultancy, Sefiani, part of Clarity Global, has released a new study indicating that 84 per cent of Australian marketing and comms leaders disagree on who "owns" AI visibility, while the remaining 16 per cent take an integrated approach.
Conducted by OnePoll on behalf of Sefiani, the research surveyed 150 marketing and communications leaders at Director level and above from organisations with more than 50 employees, exploring how strategies have been adapted in response to AI search.
According to the report, 91 per cent of cross-departmental leaders are revising their strategies to influence AI-driven discovery, although an internal "turf war" is emerging over who controls brands' AI search visibility. The research found that ownership currently sits across five functions: data / analytics (23 per cent), comms / corporate affairs (20 per cent), brand (19 per cent), digital (17 per cent), and performance (16 per cent), which the agency said reflects a structurally fragmented approach within many organisations.
The "silo" challenge
To complement its findings, Sefiani collected qualitative insights from leaders through a series of executive GEO-focused sessions and a recent panel moderated by Mandy Galmes, Managing Partner at Sefiani. Speakers included Johanna Lowe, Chief Marketing and Communications Officer at the University of Sydney; Brad Pogson, Head of Communications at Lendi Group; and Tom Telford, Chief Digital Officer at Clarity Global.
Based on these discussions, several themes emerged around managing reputation in AI-driven environments:
- Internal silos as a key barrier: Participants noted that while some leaders are encouraging cross-functional experimentation, others remain 'nihilistic' about breaking down traditional departmental walls, leading to stalled effort and wasted budgets. The panel identified the rise of AI as a 'shadow task' layered on top of existing senior role requirements without removing previous duties, which further delays progress.
- The forever life of reputational issues: According to panellists, LLMs draw on long-term patterns across coverage, reviews, forums, and owned content, meaning historic issues may continue resurfacing in AI-generated responses. This suggests that organisations might need to take a more data-led, cross-channel approach to finding, correcting, and rebalancing inaccurate information.
- Quality content remains critical: Insights from the discussion indicated that AI models do not discriminate by content format, but they do reward depth. The findings suggest that high-quality, thought leadership content performs better within LLM training sets, so it should be considered as central to strategies across channels moving forward.
The cost of siloed GEO: Misinformation and reputational risk
The agency stated that a lack of clear ownership over GEO is already having tangible consequences. Based on the research, AI search was cited by leaders as the most structurally siloed channel, with 77 per cent reporting problems in the last 12 months. This included a slower response to issues, conflicting messages across channels, and AI tools amplifying yesterday's problems instead of today's narratives.
The study also found that the risk is compounded by the speed at which AI-generated misinformation can spread, with 25 per cent of leaders reporting that incorrect, inconsistent, or outdated brand information has already appeared in AI answers.
"Reputation used to be managed channel by channel, but AI search has changed the rules. Because these systems read across everything - earned coverage, on-site content, social signals, and search authority - siloed marketing and communications are quietly muting your AI visibility," said Tom Telford.
"When your channels don't tell the same story, or teams are chasing independent KPIs with separate budget pots, these silos also become a major reputational liability. It is only when functions are truly connected that the models become trained on a consistent brand message and compound visibility across AI services over time. This is the crux of GEO, Generative Engine Optimisation, and done well it becomes the multiplier on everything you already invest in brand, PR and digital."
The "citations race": PR and earned media take centre stage
The report also suggested that a shift toward AI-first discovery is changing budget priorities.
According to the findings, 49 per cent of leaders have already allocated five to 10 per cent of their marketing and communications budgets to AI visibility, with 90 per cent of that spend being reallocated from traditional channels like paid digital and brand. A further 30 per cent reported allocating up to 20 per cent of their budgets.
Citing external analysis from Gartner, the agency noted that the majority of sources referenced by AI systems are non-paid, which the report argues increases the strategic importance of PR and earned media in AI-driven discovery.
Mandy Galmes said: "When LLMs answer a question in your category, they’re drawing overwhelmingly on non-paid, third party sources. If your spokespeople, experts, case studies and proof points aren’t in those sources, you’re invisible at a key moment in the buyer journey."
Irwin Lim has been appointed Director of Marketing Communications at Royal Plaza on Scotts. In this role, he oversees brand, communications, content, campaigns, media relations, and marketing initiatives across the hotel’s key business areas.
Most recently, Irwin was Director of Marketing at Pan Pacific Orchard, Singapore.