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<span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text" >Telum Talks To: Gab Abeleda and Ariana Ubina from Ellerton & Co.</span>

Telum Talks To: Gab Abeleda and Ariana Ubina from Ellerton & Co.

Following Ellerton & Co.'s latest expansion into the Philippines, we caught up with Gab Abeleda and Ariana Ubina to share insights on why the Philippines is gaining attention from global brands, growth opportunities beyond Manila, and the best comms strategies for achieving long-term success in the market.

What makes the Philippines an attractive market for global brands today, and how has this evolved in recent years?
Gab Abeleda
: Global brands looking to set up shop in the Philippines can benefit from the country’s growing middle class and young, digitally savvy population. The Philippines has consistently ranked high in social media use, and recently, the use of emerging technologies such as artificial intelligence (AI) in the workplace. With more than half of the population under 30, more consumers are living deeply digital lifestyles, increasing demand for innovative and personalised products and experiences. This raises the onus for global brands to effortlessly integrate into these digital lifestyles, while threading cultural sensibilities.

Ariana Ubina: The market is also considered a key hub for tech talent, driven by its young and educated workforce, well-versed in the language of technology and innovation. This gives global companies more opportunities to scale their businesses through finding and utilising the right talent. This unpacks tremendous potential as it allows companies to marry both global and local insights into their day-to-day operations, product / service development, and customer engagement.

Manila has long been the country’s business hub, but what other cities should companies watch for growth?
Gab
: Beyond Manila, Cebu and Davao continue to lead as the country’s most promising growth centres. Cebu remains a key economic contributor, supported by major infrastructure developments like the Cebu Rapid Transit and the Cebu Mactan 4th Bridge. Office demand is surging, with occupancy nearing 80 percent, driven largely by the IT BPM sector. Meanwhile, Davao is solidifying its role as Mindanao’s business capital, posting 7.5 percent growth and contributing over half of the region’s GDP. Its diversified economy, spanning agribusiness, tourism and technology, along with strong governance and public safety, makes it a top destination for expansion.

Ariana: Beyond the usual hotspots, Cagayan de Oro is one to watch. It recently ranked third among startup hubs in the Philippines, and BCI Global identifies it as one of 24 emerging tech hubs worldwide. With a population of over 1.7 million, the city offers a compelling mix of scale, affordability, and livability. It's quickly becoming a strong contender for international tech and support operations seeking their next frontier.

Based on your experience working with major global brands, what are the most effective strategies for market entry and long-term success in the Philippines?
Gab
: Localisation is key for global brands to succeed in the Philippines. Messages are best retained and understood when we feel most connected to them - creating a ripple effect that transforms brand users / customers into brand advocates. While it is important to get people to use a brand, long-term success is hinged upon creating communities of advocates that constantly rally behind a brand’s purpose. Brands that invest time and effort in understanding how to communicate to Filipinos, and cut through cultural nuances will set themselves up to build deeper connections with customers, and end up thriving the most.

Ariana: Thoughtful storytelling and authentic engagement are key comms principles brands must adhere to when expanding to the Philippines. This can take on many forms, such as having a spokesperson who genuinely understands local culture and nuances and can deliver messages that resonate deeply with Filipinos. Brands must also offer  products and services that make sense for digitally savvy Filipinos across generations, or help businesses digitally transform to improve their offerings to consumers. These create effective communications campaigns that highlight how a firm creates a real impact for its audience and the industry as a whole, building reputation, attracting partnerships, and driving customer acquisition.

For Philippine  brands looking to expand internationally, what are your top tips for increasing visibility and staying competitive in the global market?
Gab
: Never underestimate the power of a good communications strategy. This allows local brands to be intentional with their expansion plan by highlighting what makes them competitive on the global scale, without losing sight of their local roots. A good communications plan also comes with a sustainable cadence, with local sensibilities in mind. Brands must invest time and effort to consistently communicate their added value, backed by a clear understanding of the messages and channels that resonate best in those new markets.

Ariana: Media engagement is a powerful way to boost visibility and position your business as a competitive player. One evergreen angle is industry trends, which not only fuels relevant storytelling but also strengthens your thought leadership. Spokespersons should demonstrate a clear understanding of market shifts and how their company is built to adapt and stay resilient, setting the tone for best practices in the industry. Just as crucial is highlighting your ‘why’. When your mission is reflected in every product, service, and initiative, your brand becomes more relatable and grounded. This makes it easier to build trust, increase visibility, and stay competitive in new markets.

⁠Looking ahead, what sectors do you see driving the next wave of growth in the Philippines?
Gab
: The financial services industry will continue to drive growth for the Philippines, due to consolidated efforts from public and private groups to boost digital literacy and financial inclusion. Fintech start-ups in the country have grown tremendously over the last couple of years, and are showing no signs of slowing down. Likewise, traditional industry players have consistently demonstrated their commitment to integrating digital solutions into their services. With AI thrown into the mix, this industry is poised to grow even more as stakeholders find new and creative ways to help Filipinos make better financial decisions, and even take part in the digital economy.

Ariana: Sectors like wholesale and retail trade, vehicle repair, financial services, and construction have been key drivers of the economy in recent months, according to the Philippine Statistics Authority. These highlight how strong performance in core industries fuels overall growth. Looking ahead, essential sectors such as logistics, healthcare, education, and agriculture will remain a driving force, especially as technology continues to create space for all industries to evolve. There's growing potential for efficiency, inclusivity, and sustainability as more businesses modernise legacy systems. Adopting new technologies while preserving valuable practices is key to long-term growth.
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AI has moved from a nice-to-have to a non-negotiable; from a fringe tool to a core strategic capability. 2025 is the year PR and comms practitioners stopped asking, “What can AI do?” and began asking, "How do we lead with it?”.

Integration of AI tools in the industry
Early adoption of AI centred around basic prompting and inspiration. In 2025, however, practitioners in the PR and comms space have unlocked more of its capabilities.

We saw many organisations develop their own AI offerings across APAC and the Middle East, ranging from AI visibility services and training tools to crisis solutions. These include PIABO GEO, Ogilvy ANZ’s Generative Impact, Golin’s First Answer, TEAM LEWIS' Training for Trust, and FINN Partners' CANARY FOR CRISIS.

The narrative around job replacement has also softened. Rather than replacing humans, the industry is now embracing AI as an enhancer.

As Natacha Clarac, Director General of Athenora Consulting in Brussels and former President of PRGN, said following PRGN's launch of Précis Public Relations: "The introduction of Précis Public Relations showcases the potential of AI to enhance rather than replace the strategic value PR professionals offer."

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As Nichole Provatas, Executive Vice President and APAC Head of Integrated Marketing and Innovation at WE Communications, noted: "Around 69 per cent of Google news searches now end in zero clicks as AI Overviews rise."

This reality raises the stakes for inclusion in AI answers, as Rob van Alphen, Managing Director of Polaris Digital, warned: “…if your brand or leadership isn’t part of the AI answer, you’re invisible.”

Jack Barbour, EVP and AI Lead at Golin New York, and Nichole both highlighted how earned media is key in making brands discoverable, with at least 90 per cent of AI search results coming from earned citations. Brian Buchwald, Edelman’s President, Global Transformation and Performance, emphasised the same point: "You can't buy your way to the top of an AI-generated answer...brands must proactively shape how they appear in LLM outputs or risk being misrepresented, misunderstood, or missed entirely."

AI platforms are relying on reputable journalism, corporate blogs, and expert commentaries - flipping the paid-dominated marketing playbook on its head.

This shift fuelled the rise of GEO (Generative Engine Optimisation) and LEO (Language Engine Optimisation). In April, Celia Harding launched what she described as the world’s first LEO advisory firm, arguing: "While other agencies are looking at how AI can drive efficiencies in creativity and client service, they are all overlooking the real opportunity that lies ahead - shaping the data LLMs learn from."

If SEO defined the 2010s, GEO and LEO are shaping 2025 and beyond, with earned media at the core.

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As AI adoption surged throughout the year, professional development opportunities expanded rapidly, ranging from hands-on workshops and panel discussions to large-scale conferences.

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As AI adoption rose, so did the reminders that human oversight remains essential. Practitioners repeatedly stressed that AI cannot replace human judgement, empathy, or lived experience.

As Matt Cram, Head of Media and Communications at Orygen, put it: "AI can’t replace the way people connect through empathy, creativity, and lived experiences."

Rob van Alphen reinforced this: "…we must double down on our inherently human strengths, such as empathy, curiosity, ethical decision-making, and critical thinking."

And Zeno’s Head of Regional Business Development, Asia, Ekta Thomas, said: "People connect with people - not algorithms."

These sentiments were reinforced across industry events focused on responsible AI use. At the Jakarta workshop, Reputasia Co-Founder and Communications Strategist, Fardila Astari, emphasised the importance of ethical guidelines for AI use, noting that careless application can create reputational risks, as seen in cases where major companies faced credibility issues due to AI-generated inaccuracies.

Similar points were made at Telum Media and SOPA's sessions in Singapore and Hong Kong, where newsroom leaders stressed the importance of maintaining editorial oversight, transparent disclosure, and strong governance structures. The consensus is that while AI may accelerate workflows, humans safeguard credibility.

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But the landscape is still evolving, as Matt Cram cautions: "AI doesn’t just surface information, it consumes it…and the best strategies today might look very different tomorrow." For communicators, adaptability becomes the differentiator.

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