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<span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text" >Courtyard by Marriott Penang welcomes new marcomms manager</span>

Courtyard by Marriott Penang welcomes new marcomms manager

Benedict Tan has joined Courtyard by Marriott Penang as Marketing Communications Manager.

Based in Penang Island, Malaysia, he is responsible for corporate communications, branding and media relations, in addition to handling events and social media initiatives.

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New chapter for Khaled AlShehhi

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Moves

New chapter for Khaled AlShehhi

Khaled AlShehhi has been appointed Secretary General of the Executive Council of Ras Al Khaimah. In this role, he leads the General Secretariat at the centre of the Emirate’s government, across strategy, public policy, performance, and institutional transformation.

Before this, Khaled spent more than 11 years at the UAE's Ministry of Cabinet Affairs, most recently as Executive Director of Marketing and Communication for the UAE Government Media Office.

"The creative industry will always have an advocate in me. Ras Al Khaimah has the ambition to grow and a strong identity to build on. Its people, its heritage and its landscape give it a character of its own. I want our industry to be part of that story. Come to Ras Al Khaimah, meet its people, and bring your ideas. There is a great deal we can create together," said Khaled.

Telum
Industry update

Telum Media and Truescope in strategic partnership

Telum Media and Truescope have entered a strategic partnership that brings together Telum Media’s curated journalist and media relations platform with Truescope’s fully integrated AI-first media intelligence service. 

The partnership will surface Truescope media intelligence inside the Telum Media platform, so communications teams can see which journalists are covering their issues and pitch them without leaving the workflow. 

Between them, the two companies now cover the five parts of media intelligence. Truescope brings media monitoring, social listening and media analysis. Telum Media brings the media database and distribution. For communications teams, that means one connected workflow, from finding the right journalist to measuring what the coverage achieved.

The partnership will initially focus on Australia, New Zealand, and Singapore, with additional markets to follow.

For Telum Media, the partnership reflects a sharp surge in journalists demanding greater relevance in the outreach they receive from PRs, and follows its recent launch of Distribution tools within the platform.

“The ‘spray and pray’ approach to sending media releases should be consigned to the past – that’s what thousands of journalists have been telling us through our Journalist Interest Surveys,” said Telum Media Executive Chairman, Michael Webster.

“The focus is on precision-led targeting and more relevant outreach, and this partnership with Truescope will help communications teams identify and select relevant media based on demonstrated coverage and current editorial interests."

“Having this integrated into the Telum Media platform means teams can research, plan, personalise and pitch without switching between disconnected systems.”

For Truescope, the partnership follows its entry into the Australian market on 1 October 2026, and conversations with more than 30 communications, PR and public affairs leaders across Australian government, corporate and agency teams about what they need from a media intelligence service. Truescope monitors broadcast, print, digital and social media, and runs Truescope AI as part of the service: Truescope Assistant, which answers questions about what happened in the coverage, and Truescope Analyst, which explains what it means, with citations on every output.

Truescope CEO, John Croll, said the integration puts coverage data and journalist data in the same place. Truescope and Telum Media solve complementary parts of the PR workflow, and clients increasingly want monitoring and journalist intelligence to work together without compromising quality.

“PR and Comms teams want the best monitoring and the best journalist data. Until now that has meant two systems and a lot of copying between them.”

“With this partnership, a comms manager can access specialist capabilities, data quality, and innovation of both Truescope and Telum Media. They can see who is covering their issue, understand how that coverage is moving, and pitch the right journalist without leaving the workflow. That is time back, and a better hit rate”, John said.

Find out more about the Telum Media - Truescope partnership.

Did
The Earned View

Did you hear about the time Chris Savage walked up to the girl in a bar?

Why 'great chat' is critical to revenue growth (but only sometimes)

Okay, you have to use your imagination. It's 40 years ago. I'm 6 foot 6, a Hugo Boss model, ponytail down to the bum crack. I walk up to the girl standing next to the bar and start engaging with her. What do I want to get her to start doing, immediately?

Get her talking. An absolutely key to selling is this: when you are talking, your prospect is critiquing you. When they're talking, you're selling!

So, I hope you never have to give your elevator pitch for your business. Rather, ask questions, listen like a thief (listen to what is being meant, not just what is being said), probe the issues most on their minds, and propose solutions.

Occasionally, though, there is no escape. The prospect asks you directly: "So, tell me, in no more than two minutes: who are you, what do you do, how are you different, why should I hire you, and what will I get if I do? Give me your elevator pitch."

In my last column, I outlined how Profile is critical to building new business pipeline.

Done well, it can differentiate your business, keep it front and centre on the 'top-of-mind' radar, and lead to powerful incoming new business phone calls. Done averagely, and - like my Grandma's chicken soup - 'it might not do you any good, but it won't do you any harm.'

Now, today, I am going to cover Patter - our own Narrative (as in sharp, compelling narrative about who we are and how we are different, special, and a genuine value-adder).

This is the new second in the order of the The Savage Company's now 10 (used to be five, then seven, then eight, wait for it, yes! Then nine) Doors to Revenue Growth .

I've added another door since last month’s column, Pilot (as in Ph-earless leadership. If only Fearless started with a P) to the other nine doors - (Positioning, Patter, Pleasing, Ph-arming, Profile, Pipeline / Prospecting , Pitching / converting, Push-Back, and Pricing.)

But today, it's all about brilliant Patter.

How to nail a powerful elevator pitch

Here's the magic. It's simple. It works. But you have to follow my flow:

1. Nail the client's biggest issue they want solved

Start by nailing the client's biggest issue or problem, showing you are crystal clear as to what's at stake and the challenge they have. Then give one powerful statement on how your agency is ideally (uniquely?) positioned to solve it.

"The biggest issue facing your growth in Australia is ensuring your brands are top of mind with consumers when they're at supermarket shelves. Our track record of driving sales success at point-of-sale is unrivalled in the Australian market - we're acknowledged as setting a new standard on conversion success."

2. Core message pillars (four to five of them)

Now, you start by planting a flag. Flagging is critical for your audience to follow your story flow, and to remember your messaging.

"There are five key differentiating points about us that I want to emphasise. First...Second...etc."

So, flag the four to five key differentiators "There are fine key differentiators...". Then, with each differentiator, break it into three parts.

  • The Sparkler: Imagine a darkened room and you light a fireworks sparkler. The light buzzes and stands out massively. That's the 'sexy' headline you give the differentiator. "We have an unrivalled track record of success." "Our people are the Super A league of talent in the industry."

  • Supporting points: Now add, say, two supporting points that reinforce the Sparkler claim.

  • Example: And now give an example of how this differentiator helped another client with a similar problem kick their desired goals

That's it. For each differentiator or key theme, start with a flag, for example frist, second, third, then The Sparkler, supporting points, and an example.

 

3. Powerful summary

"So, in summary. The biggest issue facing your growth in Australia is ensuring your brands are top of mind with consumers when they're at supermarket shelves. Our track record of driving sales success at point-of-sale is unrivalled in the Australian market- we're acknowledged as setting a new standard on conversion success.

"The five key differentiators to remember about us are Sparkler one, followed by Sparkler two, three, four, five..."

4. Don't forget the acronym

It's vital your entire leadership team - indeed entire team - is all aligned on our elevator pitch, and can rattle it off clearly, on message, powerfully, persuasively, and consistently.

And it helps if you have an acronym that makes it super easy for everyone to remember it.

When I was CEO of Ogilvy PR in Australia 25 years ago, we developed a strong elevator pitch. But how were we going to help our 175 staff remember it? Aha! Via the acronym 'I BIS PR'.

I'll tell you what it stands for. The magic is I remember it 25 years later.

Point is, every time a staff member was asked to "tell me about Ogilvy PR", they could think 'I BIS PR' and dive into our elevator pitch around six themes: Influence, Best Brands (we work with them!), Ideas, Specialised, People, and Results.

5. Make it real within the team

Once you've nailed your elevator pitch, bring it to life within your team. Make it real. Make it a 'thing'.

Start every internal meeting or virtual call with someone giving the pitch. Do that for three months. Start staff meetings by getting three people to pitch it. Give feedback. Make the acronym part of your language.

Oh, and don't forget Prince Harry

When Prince Harry secured his blind date with Meghan Markle, he showed a photo of her to his brother. "Crikey," said Prince William. "You'd better have some good chat ready."

Today's column has been all about how to structure your 'good chat' in a way that cuts through, resonates, differentiates, and is memorable. I've kept this month's column deliberately short, because we hate talking about ourselves. Right?

The real key to 'Patter' is to get them talking about the stuff they are losing sleep over: the big burning issues in their business.

The more they are talking, the more you are opening new doors to revenue for your business.

Buckle up for next month's column

I am super excited about next month's column.

It will be the first of several, around my favourite two doors to revenue growth: Pipeline and Pitching.

Get excited. Make sure you're well rested. This is going to be a roller coaster ride. Promise! (AHA - another word starting with P. A new door to revenue growth? Let's see...)

Chris Savage is one of Asia Pacific’s pre-eminent creative communications industry leaders. Following a highly successful 25-year career in public relations, Chris launched The Savage Company in 2015, focused on helping business leaders energise growth. He has built and led some of the region’s biggest PR companies and groups, including as Australia CEO and Vice Chairman Asia Pacific of Burson-Marsteller, CEO of Ogilvy PR Australia, and COO of marketing content and communications group, STW Group (now WPP ANZ). Chris is also a shareholder and chairman of eight communications agencies.

Read more from our columnists in The Earned View