With the Singapore Grand Prix just around the bend, the city transforms into an arena of sights, sounds, and experiences. F1 fans buzz with excitement, creating a prime opportunity for global brands to engage meaningfully with Singapore’s diverse audiences. Capturing this connection often begins with tuning into the local pulse. To uncover how brands can do this effectively, Telum Media spoke with three local PR experts, who shared insights on crafting campaigns that are not only attention-grabbing, but built to last.
Root your message in the city
For Joscelin Kwek, Founder and Managing Director at Muse & Motif, the key lies in crafting campaigns that feel homegrown rather than imported. “Our audiences, while globally connected, are proudly local with discerning cultural preferences. Momentum is harnessed from excitement, and excitement is generated when we reflect the pulse of the city and make audiences feel something real,” she says.
Danielle Chow, Country Lead, Singapore at Mad Hat Asia echoes this view, noting that the Grand Prix has transformed into a cultural moment that spans racing, lifestyle, entertainment, and community. “Brands should connect with Singaporeans using passion points such as food, music, innovation, and sustainability, and weave them into experiences that feel naturally rooted in local life,” she explains.
Trust the local teams
Often, the role of local PR teams is central in shaping this authentic experience. Joscelin points out that campaigns only reach their full potential when local teams are treated as co-strategists rather than executors. “By empowering locals to design concepts unique to Singapore, brands gain more than market access - they gain campaigns that resonate deeply.”
Autonomy is equally crucial, says Rajiv Menon, Head of Singapore at Sling & Stone. “Give local teams the budget, freedom, and trust to co-create campaigns. Ask them what will work here rather than trying to retrofit a global idea. That’s how you make a campaign authentically Singaporean.”
Danielle highlights how local PR teams, together with their partners, bring cultural intelligence that global playbooks often miss. “They understand the nuances of language, audience sentiment, and timing. Co-creation is key, so by working with local partners and involving homegrown creators and communities, brands can reflect Singapore’s diversity authentically and create experiences that resonate on a deeper level,” she explains.
Beyond the surface
Even with local insight, brands sometimes stumble when localisation is treated superficially, a pattern Joscelin observes: “Sprinkling in cultural symbols or a phrase in Singlish doesn’t cut it. Local audiences can tell when it’s performative. Brands need to approach localisation as a cultural strategy, not cosmetic adaptation”. Rajiv echoes this, recalling infamous missteps like KFC’s early Chinese translation of “finger-lickin’ good” as “Eat your fingers off” when the brand first entered the Chinese market. “Don’t try to retrofit a global idea. Lean on your local team to understand the unique challenges, passions, and true moments of joy for Singaporeans. With these hyperlocalised insights, you can build a campaign from the inside out that is authentically Singaporean,” he explains.
Scaling campaigns across markets
With Singapore positioned as a communications hub for Southeast Asia, it also means global brands face the challenge of designing campaigns that balance local authenticity with regional scalability. Danielle points brands to the way forward: adopting a Singapore-first, region-ready mindset. “Campaigns should be deeply anchored in the Singapore context, then adapted for scalability across Southeast Asia with modular assets. Each market has distinct cultural identities, so regional consistency should come from shared brand values while execution flexes to reflect local flavour,” she suggests.
Rajiv offers his perspective: “Focus on perfecting the regional story first, and then build a framework that allows the core idea to be adapted with local flavour for each market. It's about owning a consistent narrative, with different chapters for each country. Think of it as Star Wars - the core story of good versus evil remains the same, but you get to see how it plays out in different worlds with different characters.”
For Joscelin, she underscores the importance of core ideas that travel. “Singapore’s Grand Prix provides a regional stage across Southeast Asia, so the most effective campaigns establish central concepts such as innovation, sustainability, and community, while giving each market the freedom to express these ideas in its own cultural language,” she notes.
Keeping the momentum
Brands have the opportunity to keep the F1 energy alive by turning the excitement into meaningful, long-term engagement that extends beyond the main event. Joscelin observes that the racing event has come to symbolise precision, innovation, performance, and sustainability, and she emphasises that brands can carry these values throughout the year. “In Singapore, this might mean linking F1’s speed and innovation to Smart Nation initiatives or tying its global stage to sustainability conversations that resonate locally,” she suggests.
Danielle adds that these efforts can be through community partnerships, creator collaborations, or ongoing storytelling. Building on Danielle's points, Rajiv highlights the power of audience-first storytelling. “What Netflix did with Drive to Survive is a brilliant example. They didn't just show the sport; they showed the human stories behind it. They made the sport a year-long conversation. Brands need to do the same. Focus on turning passive spectators into active participants and fans of the brand,” he observes, illustrating how emotional connection and local relevance can sustain interest well beyond race weekend.
Winning Singapore: What global brands need to get right
Telum Media creating connections
Get in touch to learn more
You might also enjoy
Robyn Tan has been named Head of Global PR at PixVerse, an AI video generation platform. Based in Singapore, she leads PR and media relations across international markets, and serves as Chief Representative of Singapore, overseeing on-ground presence and community relations in the region.
Strategic communications consultancy, Sefiani, part of Clarity Global, has released a new study indicating that 84 per cent of Australian marketing and comms leaders disagree on who "owns" AI visibility, while the remaining 16 per cent take an integrated approach.
Conducted by OnePoll on behalf of Sefiani, the research surveyed 150 marketing and communications leaders at Director level and above from organisations with more than 50 employees, exploring how strategies have been adapted in response to AI search.
According to the report, 91 per cent of cross-departmental leaders are revising their strategies to influence AI-driven discovery, although an internal "turf war" is emerging over who controls brands' AI search visibility. The research found that ownership currently sits across five functions: data / analytics (23 per cent), comms / corporate affairs (20 per cent), brand (19 per cent), digital (17 per cent), and performance (16 per cent), which the agency said reflects a structurally fragmented approach within many organisations.
The "silo" challenge
To complement its findings, Sefiani collected qualitative insights from leaders through a series of executive GEO-focused sessions and a recent panel moderated by Mandy Galmes, Managing Partner at Sefiani. Speakers included Johanna Lowe, Chief Marketing and Communications Officer at the University of Sydney; Brad Pogson, Head of Communications at Lendi Group; and Tom Telford, Chief Digital Officer at Clarity Global.
Based on these discussions, several themes emerged around managing reputation in AI-driven environments:
- Internal silos as a key barrier: Participants noted that while some leaders are encouraging cross-functional experimentation, others remain 'nihilistic' about breaking down traditional departmental walls, leading to stalled effort and wasted budgets. The panel identified the rise of AI as a 'shadow task' layered on top of existing senior role requirements without removing previous duties, which further delays progress.
- The forever life of reputational issues: According to panellists, LLMs draw on long-term patterns across coverage, reviews, forums, and owned content, meaning historic issues may continue resurfacing in AI-generated responses. This suggests that organisations might need to take a more data-led, cross-channel approach to finding, correcting, and rebalancing inaccurate information.
- Quality content remains critical: Insights from the discussion indicated that AI models do not discriminate by content format, but they do reward depth. The findings suggest that high-quality, thought leadership content performs better within LLM training sets, so it should be considered as central to strategies across channels moving forward.
The cost of siloed GEO: Misinformation and reputational risk
The agency stated that a lack of clear ownership over GEO is already having tangible consequences. Based on the research, AI search was cited by leaders as the most structurally siloed channel, with 77 per cent reporting problems in the last 12 months. This included a slower response to issues, conflicting messages across channels, and AI tools amplifying yesterday's problems instead of today's narratives.
The study also found that the risk is compounded by the speed at which AI-generated misinformation can spread, with 25 per cent of leaders reporting that incorrect, inconsistent, or outdated brand information has already appeared in AI answers.
"Reputation used to be managed channel by channel, but AI search has changed the rules. Because these systems read across everything - earned coverage, on-site content, social signals, and search authority - siloed marketing and communications are quietly muting your AI visibility," said Tom Telford.
"When your channels don't tell the same story, or teams are chasing independent KPIs with separate budget pots, these silos also become a major reputational liability. It is only when functions are truly connected that the models become trained on a consistent brand message and compound visibility across AI services over time. This is the crux of GEO, Generative Engine Optimisation, and done well it becomes the multiplier on everything you already invest in brand, PR and digital."
The "citations race": PR and earned media take centre stage
The report also suggested that a shift toward AI-first discovery is changing budget priorities.
According to the findings, 49 per cent of leaders have already allocated five to 10 per cent of their marketing and communications budgets to AI visibility, with 90 per cent of that spend being reallocated from traditional channels like paid digital and brand. A further 30 per cent reported allocating up to 20 per cent of their budgets.
Citing external analysis from Gartner, the agency noted that the majority of sources referenced by AI systems are non-paid, which the report argues increases the strategic importance of PR and earned media in AI-driven discovery.
Mandy Galmes said: "When LLMs answer a question in your category, they’re drawing overwhelmingly on non-paid, third party sources. If your spokespeople, experts, case studies and proof points aren’t in those sources, you’re invisible at a key moment in the buyer journey."
Irwin Lim has been appointed Director of Marketing Communications at Royal Plaza on Scotts. In this role, he oversees brand, communications, content, campaigns, media relations, and marketing initiatives across the hotel’s key business areas.
Most recently, Irwin was Director of Marketing at Pan Pacific Orchard, Singapore.