PR News

Weber Shandwick unveils AI-powered issues and crisis solution

Weber Shandwick has launched a proprietary issues and crisis support solution as part of its newly formed Weber Advisory EMEA offer, Radius. Developed in collaboration with global clients, the tool aims to empower communications and corporate affairs teams to more strategically, proactively and efficiently manage issues and crises to protect reputation and preserve license to operate.

Through the use of proprietary AI algorithms, Radius guides users step by step through a crisis response adaptable to each situation and in full compliance with their protocols, develops predictive scenarios for how crises could evolve and enables rapid creation of all communications and stakeholder materials in the organisations� tone of voice.
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Radius incorporates organisations� existing content, positioning, scenario planning and past responses with insights gleaned from other companies and organisations who have faced similar challenges, to allow companies to see ahead and to create impactful communications when every second counts.

�The key to effective issues and crisis response has always been about the speed with which you are able to react, if necessary. As misinformation and volatility continue to proliferate, the need for robust and effective crisis communication strategies at speed has never been more crucial for maintaining public trust and protecting brand integrity,"A said Barnaby Fry, Head of Crisis and Issues EMEA.A

"Radius combines automation with a personal touch, using proprietary AI to guide users through a tailored, protocol-friendly crisis plan. It predicts possible escalation paths and quickly generates polished communications in the organisation�s voice, empowering us and our clients to make critical strategic decisions with confidence.�

Greg Prager, President Weber Advisory, EMEA, commented, �Ensuring that we have the right solutions � from AI driven intelligence through to new and innovative uses of gen AI capabilities � to inform our strategic decision making and supplement our content development puts us in a better position to help our clients protect reputation and secure business continuity in times of crisis. Led by experienced crisis experts across our EMEA markets, we are focused on continuing to bring innovative solutions to our clients that meet the growing need for modern corporate affairs advisory.�
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Current Global MENAT fetches new pet care business win

Current Global MENAT has been appointed as the PR partner for Paws & Co., a new pet care, health and wellness business preparing to launch in the UAE.

The agency will lead the brand’s launch in the UAE, supporting the business’s ambition to create a connected pet healthcare ecosystem.

Peter Jacob, Managing Director, Current Global MENAT, said, “As a father of two dogs, I know first-hand that there isn’t a shortage of vets. With Paws & Co., this isn’t simply about another entrant into the market. Paws & Co. is founded on the idea of changing how people think about pet healthcare and building a brand and an experience designed around the needs of pets, pet parents and veterinary professionals.”

Matt Butterworth, Co-Founder Paws & Co. said, “For many pets and pet parents, the current process is fragmented, reactive and clinical yet the way people see their pets has changed, and frankly the veterinary experience hasn’t evolved at the same pace. From the beginning, we wanted to rip up the institutionalised playbook and build a pet healthcare experience that feels different. Pets are family, and their care should be personal, consistent and reassuring. In Pete and the Current Global team we have a partner that gets us and understands our intention and wider growth ambitions.”

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TEAM LEWIS introduces integrated AI platform

TEAM LEWIS has launched version one of its AI operating system, Orbital (OS1), as part of its global offering. The platform is designed to connect insight, creativity, messaging and public-facing delivery.

Orbital combines data from across public relations, customer relationship management, paid media and web activity. It is structured around three pillars:

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Orbital works with each organisation’s own data and context to identify the signals influencing reputation, demand and AI visibility.

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The platform helps teams turn insight into creative work, while preserving marketing judgement and originality.

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Orbital supports the people representing an organisation, spanning media interviews, keynote presentations and leadership moments.

Fairil Yeo, EVP of AI & Growth at TEAM LEWIS, said: “The advantage increasingly lies with organisations that can act quickly on what they already know. Orbital is designed to shorten the distance between insight and action - helping marketing and communications teams work more effectively across markets, channels and teams.”

Chief Operating Officer at TEAM LEWIS, Yvonne van Bokhoven, added: “Technology can connect information, but it cannot replace judgement. Orbital gives our specialists a clearer view of what matters, more quickly. The decisions - and the responsibility for making them well - remain human.”

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Access Communications wins anniversary PR remit

Access Communications has been appointed public relations agency for RAYMOND WEIL’s 50th anniversary celebrations in Singapore.

Under the remit, the agency will lead public relations and media engagement efforts to strengthen the watchmaker’s brand presence in Singapore. The team will serve as the primary point of contact for press materials, interview opportunities and media enquiries related to RAYMOND WEIL.