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<span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text" >Perspectives: Elevating Gulf leadership: From corporate voice to human impact</span>

Perspectives: Elevating Gulf leadership: From corporate voice to human impact

I have been sitting on a LinkedIn post for several weeks:
I don't want to read your 1,000-word LinkedIn post. Look, I'm interested in your updates, achievements, events, and even your failures and learnings. But you don't need to write a chapter from a book every time you update us."

That's it. That's the post.

I know, it's tempting to prompt your favourite GPT and generate reams of content for the masses. The proliferation of AI has brought us into an age where content is incredibly abundant, now that thought leadership has emerged as one of the most effective strategies for organisations seeking to differentiate themselves. Particularly in the Gulf region, the ability to bring a human voice to complex industries can dramatically improve stakeholder trust and engagement.

But let's get real. Thought leadership is not simply about publishing articles and LinkedIn posts or giving keynote speeches. It is about offering original perspectives, challenging industry norms, and guiding conversations in ways that reflect an organisation's unique values and expertise.

Why it matters
A well-executed thought leadership strategy can build reputational capital, enhance credibility, and even influence customer and investor decisions.

According to the 2024 Edelman-LinkedIn B2B Thought Leadership Impact Report, 60 per cent of decision-makers are willing to pay a premium to work with organisations that demonstrate strong thought leadership. Even more surprising to me was that 75 per cent of executives said they had explored products or services they weren't initially considering, simply because the thought leadership they encountered challenged their thinking or presented fresh insight.

For leaders and communications teams in the GCC region, this is both an opportunity and a challenge. There is no shortage of interesting perspectives within the region, but many organisations struggle to turn internal expertise into compelling narratives that resonate externally. Part of the challenge is cultural: Gulf institutions have traditionally leaned towards institutional messaging, prioritising control and formality over individuality and voice.

Yet today's audiences - whether they're customers, investors, regulators, or future employees - expect more. They want to hear from real people with real insights; something original and relevant that tells them something they didn't know. But they also want leadership that feels human, not corporate.

This entails that leaders do not need to share every personal thought or post constantly. In fact, trying to publish too frequently often leads to diminishing returns. As one executive in the region joked, 'My comms team wanted me to post three times a week on LinkedIn. I told them I only have three good ideas a month - and that's being generous.'

The point is not to flood the market with content, but to focus on quality, clarity, and consistency while enabling executives to run their businesses effectively and efficiently.

Amplify your thoughts and understand your audience
It's true that the best thought leadership is grounded in personal experience and domain expertise, but it doesn't need to be provocative for its own sake.

Communication teams can play a vital role here, not by ghostwriting or scripting executives into blandness, but by helping them uncover and refine their voice. That might mean adapting long-form essays into bite-sized posts or supporting them with data visualisations, public speaking and media training, or podcast opportunities.

A multi-platform approach is also essential. LinkedIn remains the cornerstone for B2B communication, especially in the Gulf, but it shouldn't be the only outlet. Medium and Substack are valuable for publishing longer-form content without the editorial hurdles of traditional media.

Podcasts allow for more nuance and depth, and video can be particularly effective when leaders want to show passion and conviction. Even platforms like X or Reddit can be useful for real-time engagement, though these require a more agile and risk-managed approach.

What's often overlooked is the importance of cultural and generational relevance. Leaders must be mindful of how their messages land across different demographics, particularly in a region where identity and values remain central. But this also creates opportunity.

The Gulf's younger generations are globally connected yet deeply rooted in tradition. They're looking for leaders who understand both worlds, who can speak about innovation and purpose while staying grounded in context.

Many institutions in key sectors already lead in terms of infrastructure, investment, and digital transformation. What they often lack is visibility of the people behind the progress. Thought leadership can help bridge that gap by spotlighting the voices of those driving innovation, managing risk, or navigating change.

It's also a smart play from a talent and recruitment perspective. In a competitive hiring market, especially among skilled nationals and expatriate professionals, organisations that elevate their leadership voices tend to attract more interest and credibility. Strong thought leadership doesn't just inform - it inspires.

Thought leadership as comms strategy
For communications teams, the path forward involves a few key steps:
  • First, identify the right spokespeople: not just the CEO or C-suite, but domain experts who have both substance and passion.
  • Second, develop a clear editorial point of view and build content around it.
  • Third, choose the right formats and platforms based on the audience and message.
  • Finally, commit to a rhythm - this is more about continuity than frequency. The goal is to build a voice that is recognisable, credible, and trusted over time.
At its heart, thought leadership is not just a PR exercise. It is a leadership discipline. It's about stepping beyond the safety of corporate speaking to share insight, vision, and experience in a way that moves people.

The Gulf is ready for more of this. The region has no shortage of bold ideas, ambitious strategies, or transformative investments. What it needs now is more visible, authentic leadership - leadership that thinks aloud, invites dialogue, and helps shape the future.

Wajih Halawa holds nearly 20 years experience across corporate and financial communications disciplines. At Capital Gate Advisors, he leads the strategic communications and public affairs practices, with expertise in strategic reputation and communications planning, counsel, and advocacy, as well as corporate positioning, thought leadership, and public affairs.
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Culture before commerce: What it takes to build in the Gulf

When The Executive Centre (TEC) entered Dubai in 2018, flexible workspaces were still relatively niche in the Middle East market. For Chelsea Perino, a Marketing and Communications Executive based in Hong Kong and her team, the challenge was twofold: establishing brand awareness while learning how business is done in the region.

That changed after Covid-19. While many global markets stalled, the region rebounded swiftly. With the rise of hybrid working, the flexible workspace solutions provider fundamentally flipped its business on its head.

The pace of change in the Gulf region is something industry leaders have noticed. Georgina Woollams, Founder and Managing Director of Katch International and whom expanded her agency from London to Dubai more than a decade ago, explained how approaches to brand building and communications have changed over the years as the market transformed:

“The UAE is probably one of the fastest-evolving countries in the world, so we have to adapt to stay on pace continually. With the growth of the country and a recent influx of people from across the globe, we are always finding ways to reintroduce clients to a new audience while simultaneously storytelling to those in the UAE who already know the brand.”

Relationship building in the Middle East and pitfalls to avoid
Chelsea quickly observed that business culture in the Middle East is highly relationship-driven.

Unlike in many Western markets, meetings often begin with personal conversations about family, daily life, or current events before shifting to commercial discussions.


“Making small talk before discussing business details shows that you care about the bigger story behind an initiative. Not doing so can come across as pushy or insincere,” she notes.


Going hand in hand with relationship building is the grasp of cultural nuances and the exhibition of cultural sensitivity. Yet, an often-overlooked aspect for foreign communicators is the sheer diversity of the region, both in terms of language and personas.

Chelsea highlighted the common misconception of treating the Middle East as a homogeneous market. Each territory has its distinct characteristics and media landscape. Dubai and Abu Dhabi, despite being part of the same country, maintain different business personalities. Saudi Arabia, Qatar, Azerbaijan, and Oman each possess unique cultural, economic, and media environments, with varying dialects of Arabic. She added that success in regional communications requires understanding of both English and Arabic media ecosystems.

Georgina pointed out that a 'pay to play' dynamic is prevalent in certain territories, which might be hard to get around, especially if you are in the real estate or trade industries.

“A lot of international people forget that the majority of the wealth in that region is sitting within the Arabic family holding - it would be naive not to take that side of the demographics seriously,” Chelsea observed.

Tailoring communication to different demographics
Beyond building relationships in person, understanding audiences’ preferred communication platforms across Middle Eastern countries is crucial for successful engagement. Each market has distinct preferences shaping both B2B and B2C communications that brands must adapt to.

While longer-form storytelling and business outlooks would be interesting to audiences of traditional media, social media communication in the region is undeniably on the rise. “X (formerly Twitter) usage in the region is high - it’s actually one of the preferred communications platforms - which is why it is important to consider opening branded channels to drive more tailored engagement when an organisation is expanding into the region,” Chelsea exemplifies.

Georgina echoes Chelsea’s sentiment on the importance of localising communication channels and their content to different audiences. On numerous occasions, she has seen international brands enter the market and think one rule fits all, but that is simply not the case. “For our clients, this is a journey of education, understanding what competitors are doing and how they are doing it right. We then adapt one of their campaigns culturally to show them the great results we can achieve, so they let us continue with this strategy.”

On the other hand, young people aged under 30 constitute more than half of the population across the Middle East and North Africa region, with recent estimates from the OECD placing this figure at around 55%. In this context, Georgina also advises PRs to “be ready to adapt; Generation Alpha are tech-led, so find ways to communicate with them in a manner they will respond to. Generation Z want to know you care, so you need to speak with authenticity.”

Advice for first-timers
When asked what guidance she would offer to international communicators entering this market for the first time, Georgina honed in on localisation and authentic engagement.

“It is essential to localise the content, build genuine relationships with specific communities, not just by sponsoring something, but by truly finding a way to engage with the audience you are targeting.”

Chelsea encourages brands to inform their marketing and communications campaigns through a competitive audit. A test-and-learn approach is also highly beneficial, she has found. Rather than crafting an extensive year-long strategy immediately, she recommends focusing on shorter cycles:

“For Q1, focus on specific initiatives and channels, assess what works, and use those insights to inform your strategy for Q2. If you find success with certain activities, amplify them; if something doesn’t resonate, pivot and explore new options.”

She also urged brands to think carefully about where they launch within the UAE, rather than defaulting to Dubai.

“Each Emirate has its own identity,” Chelsea explained. “Some are known for luxury and glamour, some for financial strength and investment, and others are emerging as entertainment hubs.

“Don’t automatically assume Dubai is the best starting point for your initiatives just because it’s the most familiar to an international audience.” 

Empyre
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Empyre Communications expands portfolio with nine new wins

Dubai-headquartered PR and marketing agency, Empyre Communications, has secured nine new client wins across PR, social and digital as it continues to grow its regional footprint. The newly secured accounts span hospitality, F&B, education, and entertainment, and are as follows:

  • Address Beach Resort, a five-star beachfront destination in JBR.
  • Aldhafra Resort, Vignette Collection by IHG, IHG’s first Vignette Collection desert resort, set on the edge of the Rub’ al Khali.
  • Yas Plaza Hotels, a six-hotel collection offering a connected stay experience at the heart of Yas Island’s leisure and entertainment district.
  • Renaissance Business Bay Hotel, a lifestyle-led hotel located along the Dubai Water Canal.
  • Black Tap Dubai Mall, a dining destination bringing New York craft burger culture to Dubai through its burgers and CrazyShake milkshakes
  • Maki & Ramen, a UK-born modern Japanese restaurant which has expanded into the UAE.
  • Museum of Illusions, an interactive edutainment attraction located at Al Seef, featuring more than 60 optical illusion exhibits and forming part of the global Museum of Illusions network.
  • WIKIT, an augmented reality cricket concept at Emirates Golf Club, offering simulator-led gameplay alongside a social and dining environment.
  • Dwight School Dubai, part of the global Dwight Schools network and a full International Baccalaureate continuum.

Stephanie Farah, Founder and Managing Director of Empyre Communications, commented: “We are proud to see the agency’s client portfolio continue to grow across a range of sectors. Storytelling sits at the heart of our approach, and we look forward to working with each brand to shape clear, thoughtful narratives as they continue to build their presence in the region” 

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Alae Khaldi moves to Saudi Arabia, takes on new hospitality role

Alae Khaldi has joined Rosewood Hotels & Resorts as Cluster Director of Communications. Moving to Saudi Arabia from Bali, he is responsible for leading integrated marketing, communications, digital and visual content efforts for the pre-opening of several Rosewood properties: Rosewood AMAALA and Rosewood Red Sea. 

In Bali, Alae was a Multi-Property Director of Marketing Communications for The St.Regis and The Luxury Collection. Before that, he was in comms roles with Banyan Tree Group in Thailand and Morocco.

On his appointment, Alae said, “Rosewood has always stood apart for the way it tells stories that feel considered and deeply rooted in place. To join the brand at this moment, and to help shape the narratives of two new destinations in Saudi Arabia, is both a responsibility and a privilege. I’ve been deeply impressed by the country, its culture, and its vision for the years ahead. I’m excited to contribute to building experiences and communications that honor that spirit and carry Rosewood’s philosophy forward with care.”