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<span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text" >Perspectives: Elevating Gulf leadership: From corporate voice to human impact</span>

Perspectives: Elevating Gulf leadership: From corporate voice to human impact

I have been sitting on a LinkedIn post for several weeks:
I don't want to read your 1,000-word LinkedIn post. Look, I'm interested in your updates, achievements, events, and even your failures and learnings. But you don't need to write a chapter from a book every time you update us."

That's it. That's the post.

I know, it's tempting to prompt your favourite GPT and generate reams of content for the masses. The proliferation of AI has brought us into an age where content is incredibly abundant, now that thought leadership has emerged as one of the most effective strategies for organisations seeking to differentiate themselves. Particularly in the Gulf region, the ability to bring a human voice to complex industries can dramatically improve stakeholder trust and engagement.

But let's get real. Thought leadership is not simply about publishing articles and LinkedIn posts or giving keynote speeches. It is about offering original perspectives, challenging industry norms, and guiding conversations in ways that reflect an organisation's unique values and expertise.

Why it matters
A well-executed thought leadership strategy can build reputational capital, enhance credibility, and even influence customer and investor decisions.

According to the 2024 Edelman-LinkedIn B2B Thought Leadership Impact Report, 60 per cent of decision-makers are willing to pay a premium to work with organisations that demonstrate strong thought leadership. Even more surprising to me was that 75 per cent of executives said they had explored products or services they weren't initially considering, simply because the thought leadership they encountered challenged their thinking or presented fresh insight.

For leaders and communications teams in the GCC region, this is both an opportunity and a challenge. There is no shortage of interesting perspectives within the region, but many organisations struggle to turn internal expertise into compelling narratives that resonate externally. Part of the challenge is cultural: Gulf institutions have traditionally leaned towards institutional messaging, prioritising control and formality over individuality and voice.

Yet today's audiences - whether they're customers, investors, regulators, or future employees - expect more. They want to hear from real people with real insights; something original and relevant that tells them something they didn't know. But they also want leadership that feels human, not corporate.

This entails that leaders do not need to share every personal thought or post constantly. In fact, trying to publish too frequently often leads to diminishing returns. As one executive in the region joked, 'My comms team wanted me to post three times a week on LinkedIn. I told them I only have three good ideas a month - and that's being generous.'

The point is not to flood the market with content, but to focus on quality, clarity, and consistency while enabling executives to run their businesses effectively and efficiently.

Amplify your thoughts and understand your audience
It's true that the best thought leadership is grounded in personal experience and domain expertise, but it doesn't need to be provocative for its own sake.

Communication teams can play a vital role here, not by ghostwriting or scripting executives into blandness, but by helping them uncover and refine their voice. That might mean adapting long-form essays into bite-sized posts or supporting them with data visualisations, public speaking and media training, or podcast opportunities.

A multi-platform approach is also essential. LinkedIn remains the cornerstone for B2B communication, especially in the Gulf, but it shouldn't be the only outlet. Medium and Substack are valuable for publishing longer-form content without the editorial hurdles of traditional media.

Podcasts allow for more nuance and depth, and video can be particularly effective when leaders want to show passion and conviction. Even platforms like X or Reddit can be useful for real-time engagement, though these require a more agile and risk-managed approach.

What's often overlooked is the importance of cultural and generational relevance. Leaders must be mindful of how their messages land across different demographics, particularly in a region where identity and values remain central. But this also creates opportunity.

The Gulf's younger generations are globally connected yet deeply rooted in tradition. They're looking for leaders who understand both worlds, who can speak about innovation and purpose while staying grounded in context.

Many institutions in key sectors already lead in terms of infrastructure, investment, and digital transformation. What they often lack is visibility of the people behind the progress. Thought leadership can help bridge that gap by spotlighting the voices of those driving innovation, managing risk, or navigating change.

It's also a smart play from a talent and recruitment perspective. In a competitive hiring market, especially among skilled nationals and expatriate professionals, organisations that elevate their leadership voices tend to attract more interest and credibility. Strong thought leadership doesn't just inform - it inspires.

Thought leadership as comms strategy
For communications teams, the path forward involves a few key steps:
  • First, identify the right spokespeople: not just the CEO or C-suite, but domain experts who have both substance and passion.
  • Second, develop a clear editorial point of view and build content around it.
  • Third, choose the right formats and platforms based on the audience and message.
  • Finally, commit to a rhythm - this is more about continuity than frequency. The goal is to build a voice that is recognisable, credible, and trusted over time.
At its heart, thought leadership is not just a PR exercise. It is a leadership discipline. It's about stepping beyond the safety of corporate speaking to share insight, vision, and experience in a way that moves people.

The Gulf is ready for more of this. The region has no shortage of bold ideas, ambitious strategies, or transformative investments. What it needs now is more visible, authentic leadership - leadership that thinks aloud, invites dialogue, and helps shape the future.

Wajih Halawa holds nearly 20 years experience across corporate and financial communications disciplines. At Capital Gate Advisors, he leads the strategic communications and public affairs practices, with expertise in strategic reputation and communications planning, counsel, and advocacy, as well as corporate positioning, thought leadership, and public affairs.
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Rethinking
Feature

Rethinking healthcare comms around trust, information, and the public good

Health information has long moved beyond medical journals or the doctor’s office. Today, patients can access medical and healthcare advice via social media feeds, online communities and increasingly, AI-powered search tools - even if the credibility of such information is not always clear.

For healthcare communicators, this shift has expanded the role of communications beyond brand visibility. Increasingly, it involves helping audiences navigate complex health decisions while continuing to foster trust through credible information.

Telum Media spoke with Aaron Dowling, Director of Global Corporate Communications at Cochlear, and Gareth Trickey, Director of Communications, Asia Pacific at Vantive, about how healthcare communicators can establish credibility in the digital age, balance stakeholder expectations, and keep communications work close to the heart of the practice.  
 


Communications that drive impact
Healthcare communications does more than generate visibility - it helps people make better-informed decisions about their health.

“It starts with the principle that you earn trust through clarity, not necessarily volume,” said Aaron.

One way to do so, he shared, is to approach campaigns with a more analytical mindset: define the problem, identify behavioural goals, and measure whether communications can bring about meaningful change.

Gareth also sees the need for communications to go beyond visibility and align with broader organisational and societal objectives.

“You don’t want to confuse movement with momentum,” he said. “Movement is running up and down on the spot, but momentum means you’re actually moving forward - and that’s what you want communications to achieve.”

In contributing to conversations around patient support, healthcare policy, and innovation, communicators can ensure their work benefits stakeholders across the ecosystem.

Safeguarding credibility in the digital age
The digital information landscape has led to more complex healthcare communications, with misinformation and AI-driven platforms increasingly shaping how people search for and interpret health advice.

This has also resulted in significant changes to the relationship between patients and healthcare professionals. Aaron noted that what was once a largely one-way flow of information has become a more collaborative process, with patients increasingly seeking information and participating in decisions about their care.

“You have to lead with accuracy first, speed second, but always be transparent,” he said.

Credibility, he added, comes from clearly explaining the evidence behind health information, including expert input, the limitations of research, and the reasoning behind medical guidance.

Gareth echoed the importance of evidence-based messaging. Today, communications teams often work closely with medical affairs specialists and clinicians to ensure messages are grounded in robust research.

Despite the shifts and innovations, he highlighted the continued importance of earned media.

“If you land a successful story in a tier-one newspaper, it’s more likely to be referenced by AI platforms than content published on a company website or through paid channels.”

Balancing multi-stakeholders and uncertainties
In an increasingly volatile digital and information landscape, healthcare communicators must also navigate a complex web of internal and external expectations, balancing the need to project brand confidence while communicating responsibly about uncertainty.

To that, Gareth’s approach is to have a balanced story championing both the voices of the clinicians and patients, not of the companies.

Meanwhile, Aaron brought up the importance of tone and values in external communications. “Healthcare is a very personal thing, hence it's impossible to take the emotion out of healthcare.” When relaying uncertainties, communicators should fall back on values, showing empathy and respect while staying proactive to engage.

As for internal communications, both leaders emphasised the importance of alignment, particularly early, frequent, and collaborative alignment.

Every campaign should begin with a kick-off meeting that involves cross-functional teams from communications to legal, medical affairs as well as the senior management team. Aaron believes communicators play a unique role in acting as the glue between internal departments, aligning teams around a common purpose while drawing on each function’s expertise.

He also pointed out the increasing need for communicators to understand the bigger picture and how to fit within it.

“If you understand the business, its purpose, and the strategy, you're much better off having a more effective campaign because you know what you're trying to achieve.”

The role of communicators beyond brand
Reflecting on the evolving role of healthcare communicators, both Aaron and Gareth concluded that their work, at the centre of it all, involves much more than brand reputation.

“Overall, you're working towards better public health outcomes, whether that's improving health literacy, reducing stigma, or encouraging innovation,” said Aaron. “That impact goes beyond commercial outcomes.”

For Gareth, the focus is on the people of the industry, and communicators should work towards championing the voice of the hidden heroes.

“The voice of the patient and the voice of the clinician are the most powerful voices in healthcare communications,” he said. “They're more powerful than a global CEO's voice in the media.”

Whether it’s channelling the focus towards the bigger picture or the people who are at the heart of it all, both believe the core mission of healthcare communications remains unchanged.

As the healthcare landscape continues to evolve alongside shifting technology and expectations, the communications function is here to continue building towards long-term trust and helping people make better-informed decisions about their health.  

Deandra
Moves

Deandra Shivana steps up into new role

Kempinski Hotel Muscat has promoted Deandra Shivana to Assistant Director of Marketing Communications. In this role, she continues to lead the hotel's marketing and communications efforts, overseeing brand positioning, digital performance, PR, and revenue-driving campaigns across rooms, F&B, spa, and events. 

Deandra joined the hotel chain in 2024, moving from Anantara Hotels, Resorts and Spas, where she spent close to four years based in Abu Dhabi and Bali. She also brings experience from Jumeirah Bali.

Deandra reports directly to Karim ElBerkchi, Hotel Manager. On the promotion, he said, "What sets Deandra apart is her ability to find the magic in every project she touches. It is one thing to manage a brand, but quite another to make people feel something through a campaign. As she steps into the role of Assistant Director, I am excited to see her bring that same creative wonder to our wider strategic vision."

Deandra said, "I’m thrilled to take on this new challenge. My time in the marketing department has always been driven by a simple goal. One of them is to match our creative storytelling with the world-class experience our guests deserve. As Assistant Director, I’m ready to push those boundaries further, ensuring our voice is as sophisticated and authentic as the stay itself." 

PRCA
Industry update

PRCA MENA announces Regional Boards 2026

PRCA MENA has appointed new Board members to its restructured Advisory and Strategy Boards. The new Boards include: 

PRCA MENA Advisory Board

  • Chair: Ahmad Itani, Founder and CEO, Cicero & Bernay
  • Amina Taher, Chief Marketing Officer, WIO Bank
  • Faheem Ahamed, Group Chief Marketing & Communications Officer, G42
  • Huda Buhumaid, Chief Marketing Officer, Dubai Holding
  • Khaled AlShehhi, Executive Director Marketing Communications, UAE Media Office
  • Maitha Ahmed, Group Director PR and Communications, PureHealth
  • Nahla Kamal, Vice President, Marketing Communications & Corporate Affairs, Nestlé MENA
  • Nicholas Sandham, Vice President Corporate Communications, Alshaya Group
  • Shaikha Alaraimi, Government Communications and International Relations Advisor, Securities and Commodities Authority (SCA)
  • Shaima Al Suwaidi, CEO of Arts, Design and Literature, Dubai Culture & Arts Authority
  • Taif Al Amiri, Director of Government Communication Department at Ministry of Higher Education and Scientific Research

PRCA MENA Strategy Board

  • Chair: Imad Lahad, Global Chair – AI and Intelligence, APCO
  • Alice Walker, Managing Director, Four Agency
  • Ashraf Shakah, President, Public Relations and Influence, Memac Ogilvy
  • Barry King, Managing Director, Action Global Saudi Arabia
  • Claire Micheletti, Founder and Joint Managing Director, Cosmopole Consultancy
  • David Kingsmill-Moore, Managing Director, Edelman UAE
  • Gregg Fray, Owner, Seven Media
  • Loretta Ahmed, Founder and CEO, Houbara Communications
  • MacLean Brodie, CEO, MSL Group Middle East
  • Sophie Simpson, Managing Director, Ruder Finn Atteline

Conrad Egbert, Head of PRCA MENA, said: “The industry in this region is evolving quickly with a need to address culture, artificial intelligence and the role of the Arabic language with discipline and intent. Our MENA strategy is designed to provide structure to that work and if it delivers measurable results in the UAE, it will inform how we implement across MENA.”