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<span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text" >Telum Vox Pop: Creativity and generating fresh content in 2025</span>

Telum Vox Pop: Creativity and generating fresh content in 2025

Creativity blocks are inevitable and can strike in any industry, especially in today's fast-paced environment where brands and organisations are in constant competition. PR professionals have to create and develop innovative ideas that help their clients stand out in a crowded market.

In this vox pop, we explore some tips and strategies PR professionals use to spark creativity that will help them generate fresh ideas in 2025, from brainstorming techniques to combating time and budget constraints.

Brainstorming sessions are an important part of idea generation - what are some tips that you could share to ensure a successful brainstorm session?

Dena Vassallo, CEO and Founder, SOCIETY
Getting fresh ideas can challenge teams and individuals - everyone is different. It’s important to mix it up so there is something for everyone. Whether you brief a small team 24 hours in advance and conduct a more formal process or a quick standup session, it's critical to align the process with the size of the problem / brief.

Setting up the right environment can also significantly increase your chances for fresh and bold thinking.

At SOCIETY, we have a methodology called the SOCIETY SPARK that enables our team to work within a creative and strategic framework for better results. If you don't have a proven process in place, make sure you invest the time and resources to create one.

Jess Mayhew, General Manager - Head of Consumer, Undertow Media
Start by setting a clear goal - know what you’re aiming for, whether it's a specific campaign angle or a solution to a problem. From there, let the ideas flow without restriction - this is not the time to filter. Encourage everyone to share and don't interrupt or judge during the session - often the best ideas evolve from the weirdest starting points. Also, keep it light and fun - pressure kills creativity. End with action points so you can walk away with a clear path forward.

Max Burt, General Manager, One Plus One Communications
The main thing is not to expect too much from a brainstorm. In my experience, brainstorms are great for teasing out creative or strategic territories. They're rarely the forum in which the singular brief-cracking idea is nailed.

Time and again, I find that in the days following a brainstorm - which has served the purpose of focusing our teams' creative attention to a particular brief - one of the team will have a thought or refinement that's inspired by the conversation in the brainstorm, that becomes the winning idea.

So I would say have the brainstorm and then give it time to percolate. It's that time between that produces excellence.

Successful campaigns usually involve taking risks but not going overboard. Where and how do you draw the line?

Dena Vassallo

Now more than ever, brand reputation is on a knife's edge. A successful campaign that is brave must be grounded in the brand's DNA and equity. It must be authentic to the brand, or the risk is already outweighing the possible reward.

If you start from a space of a brand truth, you're in the right spot to begin the process of developing a successful campaign. I believe it's important to conduct risk assessments and stay agile throughout the creative, strategic and implementation process.

Culture moves quick, so building speed and agility into your ways of working is vital to help mitigate risks.

Jess Mayhew
It’s all about calculated risks - knowing when to push boundaries without losing sight of what you need to achieve. You want the campaign to be newsworthy, but if it feels like a stunt just for the sake of attention, it can backfire.

We often ask: 'Does this risk reflect the brand's values and tone?' If it’s authentic, you're probably on the right track. Be bold, but not reckless.

Max Burt
Rather than think about 'risk', I think about what makes sense for the brand. In New Zealand, Hell Pizza has built an incredibly successful brand off the back of attention-grabbing campaigns other businesses would deem 'risky'. But if you think about where they started, a small pizza chain battling QSR giants, it would be more risky to be boring.

Similarly, it would make less sense for one of the big banks to do some Hell Pizza-esque attention-grabbing stunt. It would be weird, not true to the brand.

In truth, no campaign we're selling to a client should be 'risky' in a business sense, i.e. we're suggesting something with a high probability of failure. We're in the business of judging what’s going to stick, and driving a commercial result for the client.

When we're pitching an idea to the client, even if it feels like a big swing, it's because we think it's going to work.

When new technology / trends appear, everyone jumps on the bandwagon as it's seen as the new formula. How do you stand out from the crowd?

Dena Vassallo

To stand out from the crowd, you still need to be authentically you. Nothing is more cringe than your brand having a brat summer. You’re too late, you sound too old, nobody is listening. If your brand has never acted like that or sounded like that before, then jumping on that trend now isn’t right for you.

All of that said, I think it’s important to have fun as a brand. Whether that’s trying a new technology or trend, set aside a 'fun budget' that will allow your team and agency to stretch their imagination and move quickly.

Sometimes the magic happens when you’re not trying too hard. You can stand out by being you.

Jess Mayhew
Everyone loves a shiny new trend, but we try not to follow the herd just because it's the 'next big thing.' The key is to filter through the noise and focus on what really resonates.

We ask, 'Does this new tech or trend actually add value to our client's story or the experience we're offering?' If it does, great - let’s figure out how to use it in a way that feels fresh and authentic. But often, the real magic happens when you take an old idea, put a new spin on it, and make it your own - being bold doesn’t mean just following the latest trend, it means making it work for you.

Max Burt
Before jumping on the latest tech trend, ask yourself this question: Are we just using this technology to be seen to be using this technology, or is the new technology allowing us to connect with our audiences in a new or impactful way?

What are some tips that PRs / comms professionals might find useful when coming up with creative ideas under constraints, such as tight deadlines and limited budgets?

Dena Vassallo

I see this as an opportunity to be even more creative. If you can unlock a creative idea under tight timelines and budgets, the potential return on that smaller investment is well worth it. The risk is often lower too.

I recommend looking for a cut-through idea every quarter that can happen quickly and for not a lot of money. If the idea works, that is a fabulous result, and if it fails, it fails fast and quietly. It’s a wonderful way to test the boundaries in a safer way.

To help with this, try to write one sentence on what the idea is and one sentence on why it works. If you can't concisely explain the idea under that constraint, start over. This is a simple way to ideate fast and not over-invest your time in building the idea.

Jess Mayhew
Constraints can be a blessing in disguise - they force you to be creative. When you're working under a tight deadline or budget:
  • Prioritise clarity - get to the heart of the message, and make it punchy.
  • Limit your scope and aim for impact over breadth.
  • Collaborate with your team for fresh ideas - you’ll often find the best solutions when you’re up against the wall.
  • Don't be afraid to leverage what you already have - existing assets or relationships can be powerful when used creatively.
  • Finally, remember, big ideas don’t need big budgets. Sometimes the simplest, most impactful concepts come from tight limitations.

Max Burt
Learn your own idiosyncrasies and how ideas come to you. When you’ve been doing it long enough, deadlines don't stress you out because you learn to trust that ideas will come, and you know the environments and practices that make them happen.

For me, I know that my ideas tend not to come in the office. I’m usually doing something: driving, walking, doing the dishes. I've learnt to trust that if I read the brief, have thought deeply about the job to be done, and have done my research, sometime in the window between doing all that and the moment we have to respond to the client, the idea will come.
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PROI has released their latest report, "Beyond ESG: Global perspectives on communicating impact". With insights from 11 global communications agencies, the report highlights key trends shaping how ESG and purpose will be communicated in 2026.

Ted Deutsch, Executive Managing Director of RF|Binder and Chair of PROI's ESG Working Group, said: "While certain markets are shying away from acronyms and terms that are seen as overly political, this PROI report confirms that companies are still focused on driving change through sustainability, corporate culture and good governance. The challenge now lies in communicating this with authenticity."

ESG across the regions
ESG maturity differs widely by region. Markets such as Australia, Switzerland, and the Middle East operate in relatively advanced regulatory environments. In Australia especially, Paula Cowan, Managing Director at ImpactInstitute, described ESG as no longer a "nice to have," but rather a licence to operate.

Meanwhile, countries such as Poland and the Czech Republic are experiencing signs of ESG fatigue. As Dirk Aarts, CEO of 24/7 Communication, observed in Poland: "...enthusiasm has cooled. Many businesses now treat ESG chiefly as a regulatory requirement rather than a reputational advantage."

In Thailand, ESG is viewed as central to long-term competitiveness, economic resilience, and access to global markets. Whereas in Ukraine, ESG is shaped by wartime realities and EU integration, with social impact and resilience taking precedence.

Despite their differences, one thing stays consistent: stakeholder expectations are converging. The report highlights how companies are increasingly expected to demonstrate real progress and credible outcomes rather than just showing intent.

Global pressures driving change
It was reported that every region, in one way or another, was being impacted by global forces reshaping their ESG communications. Regulatory alignment stood out as a major driver, particularly around mandates by the International Sustainability Standards Board (ISSB), the Corporate Sustainability Reporting Directive (CSRD), and other international disclosure frameworks.

Trade-related mechanisms, such as the EU's Carbon Border Adjustment Mechanism, have resulted in a push for ESG adoption in export-oriented economies like Thailand. Chelsea King, Head of PR Operations and Editorial Director Midas PR, explained: "This creates direct financial pressure and has spurred Thailand’s domestic carbon tax and mandatory reporting efforts."

Political dynamics also play a significant role, with the U.S. becoming the focal point of ESG politicisation, influencing corporate behaviour across multiple markets. This has contributed to more cautious language globally. For example, in Canada, "...U.S. discourse has influenced Canadian corporate leaders to reconsider how explicitly they use the 'ESG' label," said Kimberly Cohen, CEO of Brown & Cohen.

At the same time, global enforcement action against greenwashing is increasing in Canada, as well as other markets such as Australia, Switzerland, and the UK, reinforcing a shift toward proof-based communication.

Language and framing
The report outlined a clear global trend: the declining use of the acronyms "ESG" and "DEI" in public-facing communications. While these terms remain common in investor, regulatory, and technical contexts, organisations are shifting toward simpler and less politicised language, such as "sustainability," "responsible business," "resilience," and "impact."

Kimberly noted that in Canada, these acronyms are increasingly being broken down into their component parts, whereas in Poland, Dirk explained that the narrative now focuses on health, quality of life, and local community impact - moving away from war language, such as "fighting climate change," toward tangible well-being. This shift doesn't reflect a divergence from ESG principles, but rather as an effort to improve clarity, reduce political risk, and connect more directly with local audiences.

Across several regions, including Canada, the UK, the U.S., Thailand, and the Middle East, an increase in social initiatives continues, but under different labels, such as workforce development, inclusion and belonging, human capital management, and community impact.

Communications challenges
Across all regions, communications leaders are reported to have been facing similar challenges, particularly in balancing ambition with credibility. Stakeholders expect companies to act, but are increasingly rejecting vague or exaggerated claims. Greenwashing, social-washing, and "greenhushing" - deliberately under-communicating progress, which is reported to be rising in Australia - are recurring risks.

Another challenge is internal alignment. ESG data and narratives often sit across multiple functions at an organisation, and when teams are not aligned, messaging can become inconsistent or fragmented, resulting in a lack of trust. In sensitive contexts, such as in Ukraine or politically polarised markets like the U.S. and UK, audiences are sceptical and quick to point out inauthenticity.

Looking ahead
Contributors generally predict that over the next two to three years, ESG communications are expected to become more integrated with financial reporting and core business strategy. Many regions anticipate stricter disclosure requirements, greater use of assurance, and increased focus on governance as the foundation for environmental and social credibility.

Media scrutiny is also intensifying. Investigative reporting on ESG claims is growing, while routine sustainability announcements receive less attention unless backed by data or clear outcomes. At the same time, there is continued demand for accessible explanations, case studies, and stories that demonstrate how ESG efforts deliver tangible benefits to communities, employees, and economies.

Practical guidance for communications professionals
Based on insights across all 11 markets, some common practical guidance include:

  • Lead with evidence: Anchor claims in data, defined methodologies, and disclosures, with assurance.
  • Adapt language and be precise: Localise messaging and ensure clear messaging that resonates with target audiences, while avoiding unnecessary jargon.
  • Show progress over time: Share interim milestones and regular updates to demonstrate momentum and avoid greenwashing or greenhushing.
  • Integrate ESG into the business narrative: Position environmental, social, and governance efforts as part of core strategy and operations, rather than a standalone initiative globally.

Find the full report, including in-depth insights for each region, here.

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Key trends shaping the cyber risk landscape
The study finds that overall stakeholder trust is eroding, reflected in strongly negative sentiment around customer privacy, data security, and incident response across all stakeholder groups - particularly regulators and investors.

Cyber risk is also emerging as a geopolitical concern. State-linked attacks are increasingly viewed as potential national security issues, exposing organisations operating in sensitive sectors to heightened geopolitical risk.

At the same time, reputation recovery is no longer just about containment. The research suggests that a brand’s ability to rebound from a cybersecurity incident is closely tied to the effectiveness of its response, with fast and visible executive action outperforming opaque or delayed communications.

Cyber risk breakdown by industries
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Key takeaways for communications and public affairs leaders
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