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<span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text" >Telum Vox Pop: Creativity and generating fresh content in 2025</span>

Telum Vox Pop: Creativity and generating fresh content in 2025

Creativity blocks are inevitable and can strike in any industry, especially in today's fast-paced environment where brands and organisations are in constant competition. PR professionals have to create and develop innovative ideas that help their clients stand out in a crowded market.

In this vox pop, we explore some tips and strategies PR professionals use to spark creativity that will help them generate fresh ideas in 2025, from brainstorming techniques to combating time and budget constraints.

Brainstorming sessions are an important part of idea generation - what are some tips that you could share to ensure a successful brainstorm session?

Dena Vassallo, CEO and Founder, SOCIETY
Getting fresh ideas can challenge teams and individuals - everyone is different. It’s important to mix it up so there is something for everyone. Whether you brief a small team 24 hours in advance and conduct a more formal process or a quick standup session, it's critical to align the process with the size of the problem / brief.

Setting up the right environment can also significantly increase your chances for fresh and bold thinking.

At SOCIETY, we have a methodology called the SOCIETY SPARK that enables our team to work within a creative and strategic framework for better results. If you don't have a proven process in place, make sure you invest the time and resources to create one.

Jess Mayhew, General Manager - Head of Consumer, Undertow Media
Start by setting a clear goal - know what you’re aiming for, whether it's a specific campaign angle or a solution to a problem. From there, let the ideas flow without restriction - this is not the time to filter. Encourage everyone to share and don't interrupt or judge during the session - often the best ideas evolve from the weirdest starting points. Also, keep it light and fun - pressure kills creativity. End with action points so you can walk away with a clear path forward.

Max Burt, General Manager, One Plus One Communications
The main thing is not to expect too much from a brainstorm. In my experience, brainstorms are great for teasing out creative or strategic territories. They're rarely the forum in which the singular brief-cracking idea is nailed.

Time and again, I find that in the days following a brainstorm - which has served the purpose of focusing our teams' creative attention to a particular brief - one of the team will have a thought or refinement that's inspired by the conversation in the brainstorm, that becomes the winning idea.

So I would say have the brainstorm and then give it time to percolate. It's that time between that produces excellence.

Successful campaigns usually involve taking risks but not going overboard. Where and how do you draw the line?

Dena Vassallo

Now more than ever, brand reputation is on a knife's edge. A successful campaign that is brave must be grounded in the brand's DNA and equity. It must be authentic to the brand, or the risk is already outweighing the possible reward.

If you start from a space of a brand truth, you're in the right spot to begin the process of developing a successful campaign. I believe it's important to conduct risk assessments and stay agile throughout the creative, strategic and implementation process.

Culture moves quick, so building speed and agility into your ways of working is vital to help mitigate risks.

Jess Mayhew
It’s all about calculated risks - knowing when to push boundaries without losing sight of what you need to achieve. You want the campaign to be newsworthy, but if it feels like a stunt just for the sake of attention, it can backfire.

We often ask: 'Does this risk reflect the brand's values and tone?' If it’s authentic, you're probably on the right track. Be bold, but not reckless.

Max Burt
Rather than think about 'risk', I think about what makes sense for the brand. In New Zealand, Hell Pizza has built an incredibly successful brand off the back of attention-grabbing campaigns other businesses would deem 'risky'. But if you think about where they started, a small pizza chain battling QSR giants, it would be more risky to be boring.

Similarly, it would make less sense for one of the big banks to do some Hell Pizza-esque attention-grabbing stunt. It would be weird, not true to the brand.

In truth, no campaign we're selling to a client should be 'risky' in a business sense, i.e. we're suggesting something with a high probability of failure. We're in the business of judging what’s going to stick, and driving a commercial result for the client.

When we're pitching an idea to the client, even if it feels like a big swing, it's because we think it's going to work.

When new technology / trends appear, everyone jumps on the bandwagon as it's seen as the new formula. How do you stand out from the crowd?

Dena Vassallo

To stand out from the crowd, you still need to be authentically you. Nothing is more cringe than your brand having a brat summer. You’re too late, you sound too old, nobody is listening. If your brand has never acted like that or sounded like that before, then jumping on that trend now isn’t right for you.

All of that said, I think it’s important to have fun as a brand. Whether that’s trying a new technology or trend, set aside a 'fun budget' that will allow your team and agency to stretch their imagination and move quickly.

Sometimes the magic happens when you’re not trying too hard. You can stand out by being you.

Jess Mayhew
Everyone loves a shiny new trend, but we try not to follow the herd just because it's the 'next big thing.' The key is to filter through the noise and focus on what really resonates.

We ask, 'Does this new tech or trend actually add value to our client's story or the experience we're offering?' If it does, great - let’s figure out how to use it in a way that feels fresh and authentic. But often, the real magic happens when you take an old idea, put a new spin on it, and make it your own - being bold doesn’t mean just following the latest trend, it means making it work for you.

Max Burt
Before jumping on the latest tech trend, ask yourself this question: Are we just using this technology to be seen to be using this technology, or is the new technology allowing us to connect with our audiences in a new or impactful way?

What are some tips that PRs / comms professionals might find useful when coming up with creative ideas under constraints, such as tight deadlines and limited budgets?

Dena Vassallo

I see this as an opportunity to be even more creative. If you can unlock a creative idea under tight timelines and budgets, the potential return on that smaller investment is well worth it. The risk is often lower too.

I recommend looking for a cut-through idea every quarter that can happen quickly and for not a lot of money. If the idea works, that is a fabulous result, and if it fails, it fails fast and quietly. It’s a wonderful way to test the boundaries in a safer way.

To help with this, try to write one sentence on what the idea is and one sentence on why it works. If you can't concisely explain the idea under that constraint, start over. This is a simple way to ideate fast and not over-invest your time in building the idea.

Jess Mayhew
Constraints can be a blessing in disguise - they force you to be creative. When you're working under a tight deadline or budget:
  • Prioritise clarity - get to the heart of the message, and make it punchy.
  • Limit your scope and aim for impact over breadth.
  • Collaborate with your team for fresh ideas - you’ll often find the best solutions when you’re up against the wall.
  • Don't be afraid to leverage what you already have - existing assets or relationships can be powerful when used creatively.
  • Finally, remember, big ideas don’t need big budgets. Sometimes the simplest, most impactful concepts come from tight limitations.

Max Burt
Learn your own idiosyncrasies and how ideas come to you. When you’ve been doing it long enough, deadlines don't stress you out because you learn to trust that ideas will come, and you know the environments and practices that make them happen.

For me, I know that my ideas tend not to come in the office. I’m usually doing something: driving, walking, doing the dishes. I've learnt to trust that if I read the brief, have thought deeply about the job to be done, and have done my research, sometime in the window between doing all that and the moment we have to respond to the client, the idea will come.
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AI’s
Feature

AI’s integration into PR and comms in 2025

Over the past few years, mentions of AI within the industry haven't toned down - if anything, they've been ramping up. Looking back at Telum's 2024 Year Ahead and PR Tech in 2025 pieces, it's interesting to see how attitudes have shifted. What began as a period of experimentation - playing with prompts, dabbling in ideation, and speculating about job replacement - has solidified into a structural transformation within the profession.

AI has moved from a nice-to-have to a non-negotiable; from a fringe tool to a core strategic capability. 2025 is the year PR and comms practitioners stopped asking, “What can AI do?” and began asking, "How do we lead with it?”.

Integration of AI tools in the industry
Early adoption of AI centred around basic prompting and inspiration. In 2025, however, practitioners in the PR and comms space have unlocked more of its capabilities.

We saw many organisations develop their own AI offerings across APAC and the Middle East, ranging from AI visibility services and training tools to crisis solutions. These include PIABO GEO, Ogilvy ANZ’s Generative Impact, Golin’s First Answer, TEAM LEWIS' Training for Trust, and FINN Partners' CANARY FOR CRISIS.

The narrative around job replacement has also softened. Rather than replacing humans, the industry is now embracing AI as an enhancer.

As Natacha Clarac, Director General of Athenora Consulting in Brussels and former President of PRGN, said following PRGN's launch of Précis Public Relations: "The introduction of Précis Public Relations showcases the potential of AI to enhance rather than replace the strategic value PR professionals offer."

GEO / LEO and search transformation
One trend that we have seen in 2025 was the decline of traditional search behaviour. AI assistants, such as ChatGPT, Gemini, and Perplexity, increasingly replaced clicks with instant answers.

As Nichole Provatas, Executive Vice President and APAC Head of Integrated Marketing and Innovation at WE Communications, noted: "Around 69 per cent of Google news searches now end in zero clicks as AI Overviews rise."

This reality raises the stakes for inclusion in AI answers, as Rob van Alphen, Managing Director of Polaris Digital, warned: “…if your brand or leadership isn’t part of the AI answer, you’re invisible.”

Jack Barbour, EVP and AI Lead at Golin New York, and Nichole both highlighted how earned media is key in making brands discoverable, with at least 90 per cent of AI search results coming from earned citations. Brian Buchwald, Edelman’s President, Global Transformation and Performance, emphasised the same point: "You can't buy your way to the top of an AI-generated answer...brands must proactively shape how they appear in LLM outputs or risk being misrepresented, misunderstood, or missed entirely."

AI platforms are relying on reputable journalism, corporate blogs, and expert commentaries - flipping the paid-dominated marketing playbook on its head.

This shift fuelled the rise of GEO (Generative Engine Optimisation) and LEO (Language Engine Optimisation). In April, Celia Harding launched what she described as the world’s first LEO advisory firm, arguing: "While other agencies are looking at how AI can drive efficiencies in creativity and client service, they are all overlooking the real opportunity that lies ahead - shaping the data LLMs learn from."

If SEO defined the 2010s, GEO and LEO are shaping 2025 and beyond, with earned media at the core.

AI upskilling
As AI adoption surged throughout the year, professional development opportunities expanded rapidly, ranging from hands-on workshops and panel discussions to large-scale conferences.

These events spanned the region, including the Generative AI Bootcamp series by PRCA APAC and Sequencr AI, PRCA Thailand's first-ever conference in Bangkok on AI and communications, and Jakarta's “Shape the Future of Your Communications Strategy with AI” workshop hosted by ACE, APPRI and Reputasia Strategic Communications.

Telum Media also hosted its own list of AI-focused events, including workshops with Shaun Davies in Sydney and Melbourne, a workshop with Rob Van Alphen in Singapore, a global webinar with Matt Collette, collaborations with the Kennedy Foundation for panels on AI and journalism in Australia, and joint sessions with SOPA on ethical AI use in publishing in Singapore and Hong Kong.

The scale of these events showed one thing - these sessions were no longer “optional extras”, they've become essential for teams wanting to keep pace with AI's evolution across the industry.

Human and ethical considerations
As AI adoption rose, so did the reminders that human oversight remains essential. Practitioners repeatedly stressed that AI cannot replace human judgement, empathy, or lived experience.

As Matt Cram, Head of Media and Communications at Orygen, put it: "AI can’t replace the way people connect through empathy, creativity, and lived experiences."

Rob van Alphen reinforced this: "…we must double down on our inherently human strengths, such as empathy, curiosity, ethical decision-making, and critical thinking."

And Zeno’s Head of Regional Business Development, Asia, Ekta Thomas, said: "People connect with people - not algorithms."

These sentiments were reinforced across industry events focused on responsible AI use. At the Jakarta workshop, Reputasia Co-Founder and Communications Strategist, Fardila Astari, emphasised the importance of ethical guidelines for AI use, noting that careless application can create reputational risks, as seen in cases where major companies faced credibility issues due to AI-generated inaccuracies.

Similar points were made at Telum Media and SOPA's sessions in Singapore and Hong Kong, where newsroom leaders stressed the importance of maintaining editorial oversight, transparent disclosure, and strong governance structures. The consensus is that while AI may accelerate workflows, humans safeguard credibility.

2026 and beyond
As we approach the new year, AI is shifting from experimental to foundational. Nichole Provatas urges teams to "publish for AI inclusion," treating owned channels as structured, plain-language reference hubs built for machine ingestion.

But the landscape is still evolving, as Matt Cram cautions: "AI doesn’t just surface information, it consumes it…and the best strategies today might look very different tomorrow." For communicators, adaptability becomes the differentiator.

Ultimately, the future isn't AI-led but AI-enabled. As Matt Collette notes, "Human + AI is the new paradigm." Success will come from pairing AI's scale and precision with the empathy, judgement, and contextual understanding only humans can bring.

Burson
Moves

Burson appoints APAC CEO

Burson has named HS Chung as CEO, Asia Pacific, effective 1st December 2025. 

HS has been leading the agency’s business in North Asia Pacific across Mainland China, Hong Kong, Japan, and South Korea, and will now oversee the entire APAC region, including Australia, New Zealand, India, Indonesia, Malaysia, Singapore, and Thailand. She remains based in Seoul for the appointment.

“HS has a combination of superpowers that make her very well-suited to lead the entire region,” said Corey duBrowa, Global CEO, Burson. “She is a trusted and sought after CEO and C-suite advisor, a business builder, a talent advocate and an operational maven. These skills, together with her deep understanding of the cultural nuances across and between the markets, will enable Burson to continue delivering exceptional results for our clients and further build on our strong foundation across our Asia-Pacific footprint.”

HS has counselled C-suites from blue-chip multinational organisations across the F&B, electronics, personal care, automotive, and healthcare industries. She also spearheads specialised service offerings for the Korean government and has been involved in government projects, including the Olympics. Prior to Burson, HS founded Synergy Communications in 2000, which became part of Hill & Knowlton in 2002. She previously served as President, Asia at Hill & Knowlton.

“It’s an honor to lead the Asia Pacific region as CEO,” HS remarked. “We have strong momentum across the business and will continue to turn it into results through disciplined focus and execution.

“As our clients navigate unprecedented complexity, we are using our comprehensive AI capabilities and our exceptional talent bench to help businesses make decisions with clarity so they can succeed today and in the future. With Asia-Pacific continuing to grow and shape the global economy, I’m excited to help our clients and teams seize the opportunities that lie ahead.”

Additionally, Adrian Warr, who had been leading South Asia Pacific for Burson, is leaving the region to return to the UK and will depart the business as of 30th November 2025.

Corey said, “I’d like to extend my thanks to Adrian for his contributions to Burson during his time with us, for his leadership in driving our business in South Asia Pacific and his partnership with HS and our leadership team. I wish him the very best in his future endeavors.”

Stagwell's
Industry update

Stagwell's new APAC HQ, agencies consolidated into new campus

Stagwell has announced its new APAC headquarters situated in Singapore's Solaris in one north precinct, which is set to open in early 2026. The campus will host Stagwell's Singapore agencies, including ADK, Allison, Assembly, Forsman & Bodenfors, HarrisX, Ink Global, and Locaria, alongside other brands in the network. 

The new space is designed to bring together Stagwell's creative, communications, digital transformation, brand experience, media, and AI capabilities, promoting integrated teams, collaboration across disciplines, and facilitated agility. 

"Singapore is the engine of our growth in Asia. The new Stagwell Singapore campus brings creativity, media, communications, data, and AI together so we can move faster for clients," said Randy Duax, Managing Director, Stagwell Asia-Pacific. "This is the new model. More connected, more inventive, and built for the momentum of local markets. Asia is where the future of this industry is being built, and Stagwell is building it."

Connie Chan, Chief Growth Officer, Stagwell APAC, added, "Our new home at Solaris @ one north reflects Stagwell's commitment to building for the future. It's a space designed for collaboration, creativity, and sustainability - so we can show up stronger for clients in Singapore and across APAC."

This announcement follows Stagwell's acquisition of ADK GLOBAL earlier in 2025, the expansion of the Future of News initiative to Singapore in October, the launch of Stagwell Media Platform, and its partnership with Palantir.