Truescope has launched a new survey for communications, PR, and public affairs professionals across Australia and New Zealand, examining whether comms teams are watching the channels that shape what their stakeholders think, and whether they find out fast enough when something matters.
The survey asks which media channels teams monitor, which they believe shape stakeholder perceptions, how often they check coverage, how they report to leadership and boards, and how they use AI.
John Croll, CEO and Co-Founder of Truescope, said the way comms teams learn about their coverage in 2026 has not kept pace with where that coverage now comes from.
"Years ago, media monitoring meant the morning papers and the evening news. Now a podcast or a creator's post can shape how a board, a regulator, or a client sees an organisation before it ever reaches a masthead," he said.
"What I hear from comms leaders is that they are watching more than ever and still finding out late. Sometimes the CEO hears about a story before the comms team does. We want to put real ANZ numbers on that, so teams here can benchmark themselves against their peers rather than against research written for other markets."
The survey closes on Friday, 13 November, with results to be reported in aggregate. Participants can opt in to receive an early copy of the results.
The findings will be published in The State of Corporate Comms ANZ report, alongside commentary from ANZ comms leaders, and made available to download on Truescope's website.
Truescope launches ANZ survey on comms monitoring and response times
Telum Media creating connections
Get in touch to learn more
Martine Alpins announces her own advisory firm
You might also enjoy
Martine Alpins has launched Alpins Advisory, with a focus on corporate affairs, media and reputation. She was previously Head of Corporate Communications at Vanguard Australia. Prior to this, Martine held comms roles at Coles Group, following a career in journalism at Nine.
Karryn Wheelans has been welcomed at the Queensland Performing Arts Centre (QPAC) as Acting Head of Communications. She was at The Star Entertainment Group for nearly five years, most recently as General Manager Corporate Affairs. Previously, Karryn worked in broadcast journalism at Nine and Seven the ABC and 4BC.
Sydney Gay and Lesbian Mardi Gras (SGLMG) has appointed Acuity Communications Advisory and Thrive PR & Communications as its retained communications agencies following a competitive pitch.
Acuity will deliver ongoing strategic corporate communications, managing brand reputation and trust, while Thrive takes on Festival PR. Acuity will also manage corporate, issues and policy communications, along with executive and reputation communications.
Thrive will lead the Festival's creative communications, including media relations, launch events, influencer activity and brand partnerships support. Thrive will also become an official sponsor of the Festival.
Jesse Matheson, CEO of Sydney Gay & Lesbian Mardi Gras, said: “We are delighted to partner with Acuity and Thrive, both for the season and more broadly. We remain strong advocates for the power that joy and celebration of our community can bring, and are excited to work closely with the passionate and creative teams at Acuity and Thrive to continuously improve how we tell our amazing stories.”