PR News
Study Highlight: The 2026 Edelman Trust Barometer for Asia Pacific

Study Highlight: The 2026 Edelman Trust Barometer for Asia Pacific

The 2026 Edelman Trust Barometer for Asia Pacific has been released, marking the 26th edition of the study. This year examines trust in the context of growing insularity across the APAC region.

Overall, the findings point to a more inward-looking trust environment in APAC. Around two-thirds of respondents say they are hesitant or unwilling to trust people who differ from them in values, beliefs, or background. This shift is accompanied by a widening income-based trust gap, which has increased from seven points in 2012 to 16 points in 2026.

Among those with a more insular mindset, trust in institutions led by people perceived as different is 28 to 31 points lower than among those who are more open.

The report attributes this trend to several factors. These include a stronger preference for domestic companies, reduced engagement with sources holding different political views, a widening divide between income groups, and declining optimism about future prospects. In several APAC markets, confidence that the next generation will be better off has fallen by double digits year-on-year.

This shift is also reflected in broader trust dynamics. Trust is increasingly moving away from institutions towards individuals, with higher levels of trust in personal networks such as family, friends, coworkers, and CEOs, while trust in government leaders, media, and foreign business leaders has declined.

For organisations, this evolving landscape is beginning to affect operations. Employees are less willing to support leaders with different values, and divisions in the workplace are impacting collaboration and productivity. At the same time, there is growing support for limiting foreign companies, even if it leads to higher costs.

In this context, employers are seen as having a key role in addressing trust divides. They have the smallest gap between expectations and performance when it comes to building trust across groups. The report also finds that when institutions are seen to be effective in bridging trust, levels of trust among lower-income groups can rise significantly, narrowing the gap with higher-income groups.

Key regional findings

  • The income-based trust gap in APAC widened to 16 points in 2026, with trust at 70 per cent among high-income respondents compared to 54 per cent among low-income groups.
  • Optimism varies across the region, with 31 per cent in Singapore and 36 per cent in Thailand believing the next generation will be better off, alongside notable declines in Singapore, Thailand, India, and China. Concern about foreign actors spreading falsehoods has increased by double digits in six of nine APAC markets since 2021.
  • Trust in domestic companies is higher than in foreign-headquartered companies across all markets surveyed, with the largest gaps in Japan (29 points), Singapore, and South Korea (28 points each).
  • Globally, trust has shifted towards individuals, with increases in trust for personal networks and declines for government leaders, media, and foreign business leaders.
  • Institutions continue to fall short in trust-building efforts, with government and media both recording 37-point gaps between expectations and performance, while 54 per cent of employees say their employer is effective at bridging divides.

Read the full report here. 

Previous story

ACCIONA ANZ names Senior Advisor

Next story

We. Communications secures Singapore tourism PR renewal

You might also enjoy

Burson
Moves

Burson to welcome new Corporate Affairs Head

Jonty Summers (pictured) will start a new role at Burson as Head of Corporate Affairs in Dubai at the end of June. He joins from Hanover, where he spent ten years as Regional Managing Director, establishing and running Hanover's advisory business in the Middle East.

“We are thrilled to welcome a leader of Jonty’s calibre to our team,” said Fouad Bou Mansour, CEO, MENAT, Burson.

“In a region as dynamic and fast-paced as the Middle East, clients require senior counsellors who combine a deep, nuanced understanding of the region with a proven track record of delivering results. Jonty embodies this. He has over 20 years of experience providing strategic, C-suite-level counsel to top-tier organisations, helping them navigate challenges, growth, and transformation. His expertise will be a tremendous asset, and I am confident he will play a pivotal role in continuing to elevate our corporate offering and helping our clients win in this complex environment.”

Jonty's career includes senior leadership roles at Edelman, where he was Senior Vice President for corporate practice across the Middle East. Prior to this, Jonty was Managing Director at Bladonmore in London, before transferring to Abu Dhabi in 2009. He began his career as a journalist and then worked in publishing in London.

"Having spent my career helping organisations build and protect their reputations through periods of transformation, growth and change, I am excited to join Burson as it continues to grow and evolve its offering across the Middle East,” said Jonty.

“This is one of the world’s most dynamic and strategically important regions, and organisations here face both extraordinary opportunities and increasingly complex operating environments. Burson's sector expertise, global reach and local relevance position it exceptionally well to help clients navigate, lead and grow in this breathtakingly disruptive landscape." 

Study
Research

Study Highlight: News platforms losing ground to marketplaces and YouTube in AI search

Maverick Indonesia and GridOto have released a new whitepaper examining how AI search engines are changing the way they cite sources when answering automotive-related questions in Indonesia.

The report, News Platforms Losing Ground to Marketplace Platforms and YouTube, argues that AI search visibility is no longer shaped mainly by traditional news coverage. Instead, platforms that help consumers compare, evaluate and make purchase decisions, including automotive marketplaces and YouTube channels, are becoming more influential in AI-generated answers.

Key findings from the report
Marketplace platforms have overtaken news media as a major AI citation source. According to the report, marketplace became the most-cited category, rising from 25.8 per cent to 31.5 per cent, while news media declined from 32.8 per cent to 29.7 per cent. The findings suggest that AI engines are increasingly favouring transaction-oriented content, such as product listings, price ranges, comparisons and specifications, over broad editorial information.

Social media also recorded significant growth, largely driven by YouTube. The report found that YouTube is becoming a more prominent source in AI answers, particularly where videos provide structured answers to specific consumer questions. Long-form videos, comparison content and buying guides were more likely to be cited than short-form content.

The study also highlights a shift in who AI trusts on YouTube. Individual creators now account for nearly half of YouTube citations in the dataset, while YouTube channels owned by news media have declined. Maverick Indonesia and GridOto suggest this may be because individual creators often frame content from a user or buyer perspective, making it more relevant to consumer decision-making prompts.

News media still matters, but AI appears to be more selective in how it cites publishers. Only six of the top 20 news domains tracked in the report increased their citation share. Suara.com saw the strongest proportional increase, with most of its growth coming from ChatGPT.

The report also points to crawler access as an important, but not sufficient, factor in AI visibility. Media that allowed AI crawler access saw mixed results, while outlets that restricted access often recorded citation share declines. After GridOto opened access to AI crawlers in June 2025, its AI referral traffic showed an upward trend, with ChatGPT emerging as the main driver.

Why it matters for communications professionals
For PR and communications teams, the study suggests that AI search is becoming a reputation channel in its own right. Visibility is no longer only about search rankings, media coverage or owned websites. Brands need to understand which third-party sources AI engines trust and cite when consumers ask questions.

For automotive brands, this means marketplace listings, KOL reviews, YouTube explainers and structured news content can all influence how AI describes a brand or product. The report notes that brand-owned visibility is weakening, with official car brand pages and dealer sites both declining as citation sources.

For publishers, the findings point to the need for “AI-readable” editorial formats. Maverick Indonesia and GridOto recommend structured headlines, ranked lists, comparison tables, FAQs, evergreen explainers, updated buying guides and open crawler access to improve the likelihood of being cited by AI engines.

For communicators more broadly, the lesson is that generative search requires an ecosystem view. AI visibility should be tracked by source type, prompt, platform and competitor, rather than treated as a website or SEO metric alone. 

DDB
Industry update

DDB Group Philippines becomes GGC Group Asia

DDB Group Philippines has rebranded as GGC Group Asia following the retirement of the DDB brand globally by parent company Omnicom Group after its acquisition of Interpublic Group.

The agency group, which has operated as DDB's affiliate in the Philippines since 1992, will continue to operate independently while maintaining access to Omnicom's global marketing communications tools and resources as needed.

Chairman and CEO Gil G. Chua (pictured) said the rebrand marks a new chapter for the business while recognising its longstanding partnership with DDB Worldwide and Omnicom Group.

As part of the transition, DDB Philippines has been renamed Velocity+, DDB MNL becomes Alab MNL, and Tribal Worldwide Philippines will now operate as The Tribe. Other agencies within the group, including Optimax Communications, Agile Intelligence, Ripple8, Touch XDA, and Bent and Buzz, will retain their existing brands.

The rebrand also brings together several sister companies from the FCT Group under the GGC Group Asia umbrella, including FOSA, Caishen, Track Mnl, Xpress Move, Strawberry Jam, and PhilMovers.

According to the company, the group now comprises 14 companies across 18 locations nationwide with more than 7,500 employees. It added that the transition will not affect leadership, client relationships, talent, contracts, or ongoing operations.