PR News
Study Highlight: Davis+Gilbert’s 13th Annual Public Relations Industry Trends Report

Study Highlight: Davis+Gilbert’s 13th Annual Public Relations Industry Trends Report

New York law firm, Davis+Gilbert, has released its 13th Annual Public Relations Industry Trends Report for 2025. The report presents insights from 181 PR firms across specialities and geographies, of which 68 per cent are from North America and the rest sourced globally.

The report highlights key areas of misalignment between strategy and execution and offers recommendations to close performance gaps. Firms that will thrive are those that navigate smarter talent management, establish clearer AI policies, and engage with clients more effectively, aligning internal practices with external realities.

Key findings include:
Cautious financial outlook and slowdown in M&A activity
After years of steady growth, the report notes that PR firms are now facing economic uncertainty, shifting client priorities, and increased competition.
50 per cent of firms expect to increase revenue and 44 per cent expect to increase profits in 2025 - the lowest expected annual percentage increase in revenue and profits since 2021.

Bigger firms with more than 100 employees expect to increase both revenue and profit more than any other firm size.

62 M&A deals have been consummated as of 15th October 2025. This is 17 fewer compared to the same period last year.
  • 47 per cent of deals involve independent buyers.
  • 27 per cent of respondents said they would buy one or more firms in the next 12 months, up from 22 per cent last year.
  • 19 per cent said they would sell their firm in the next 12 months, down from 28 per cent last year.
  • The top three specialities of firms that sold in 2025 were integrated / full service, healthcare / life sciences, and public affairs.
Heavy investment in digital and rapid increase in AI usage
  • 79 per cent of respondents across different firm sizes now use AI for written content creation.
  • 75 per cent rely on it for note-taking and meeting summaries.
  • Only one per cent of firms report not using AI at all. 
  • Besides using third-party platforms, 32 per cent of firms are also investing in AI proprietary tools.
AI is found to play a growing role in ideation, social listening and intelligence gathering, and media monitoring, with many of these areas seeing double-digit growth in usage year over year.

In terms of clients' views towards AI, 11 per cent of firms noted that their clients are actively requesting AI integration, while 63 per cent said their clients are cautious, but open to AI integration. The rest reported clients that are either concerned or unaware.

Staffing strategies and DEI
Driven by the need to stay competitive and address new skill sets and salary expectations, 37 per cent of firms expect to spend more than 60 per cent of net revenue on compensation. More firms are using layoffs, not replacing departing employees, and freelancers to align staffing needs with revenue.

Despite pressure from the political environment and slowed hiring, 76 per cent of firms reported no change in their DEI initiatives. Firms that did change their DEI initiatives mostly continued select programmes with adjusted scope or rebranded under broader initiatives.

Misalignment between strategy and execution
The report found that less than half of firms have comprehensive guidelines in place when 99 per cent of firms are reporting AI usage.

Staff training, which could address top concerns including difficulty growing top-line revenue and difficulty maintaining or increasing profit margins, significantly declined in 2025, with training provided across management and presentation skills dropping 10-15 per cent compared to 2024.

Industry's future direction
Only 4 per cent of firms reported being very optimistic - a sharp decline from 70 per cent in 2024. At the same time, 14 per cent describe their outlook as anxious, a figure that has tripled over the past five years.

Ranked by order of importance, firms' biggest concerns for next year are:
  • Client budgets remaining flat or decreasing
  • Difficulty in growing top-line revenue
  • Slow decision-making by prospective clients
  • Difficulty in maintaining or increasing profit margin
  • Keeping up with technological advancements / digital transformation.
Ultimately, the report suggested that to protect margins, firms proactively manage scope, communicate expectations, and implement both systems and agency management training that track and proactively manage deliverables and time spent.
Previous story

Nik Faris named strategic comms leader at government agency

Next story

Lee Zheng Sheng levels up at accounting firm

You might also enjoy

Study
Research

Study Highlight: AI Adoption Among PR Professionals in Asia 2025

One Asia Communications, a network of independent agencies across the Asia Pacific region, has released a regional white paper titled, "AI Adoption Among PR Professionals in Asia 2025". The study unveils how AI is reshaping communications in Asia, covering insights including perception, adoption as well as challenges and ethics in AI usage.
 
The research, conducted in partnership with RB Consulting, surveyed close to 300 in-house communications professionals across 12 Asian markets: Singapore, Mainland China/Hong Kong, Indonesia, Malaysia, the Philippines, Thailand, Japan, South Korea, Taiwan, Vietnam, Cambodia, and India.
 
How PR professionals view AI
Approximately 58 per cent of respondents view AI positively, while 40 per cent hold a neutral perspective. Optimism is particularly strong in markets such as Indonesia and Vietnam, while markets like Japan and South Korea exhibit more caution. The study suggests that the narrative in the latter markets has matured beyond novelty into strategic evaluation, pointing to the need for governance frameworks, ethical guidelines, and clarity around human-AI collaboration.

The study finds the optimistic yet cautious sentiment to be an indicator that most PR professionals are ready to invest in AI tools, but believe that outcomes depend on how AI is used, flagged, and managed.

AI Awareness and adoption
Though awareness and interest in AI has spread widely across the region, adoption remains uneven and limited. Over half of respondents (51 per cent) use AI daily and are categorised as “proficient” in the study, while 39 per cent have limited experience, often experimenting with free tools.

Across the region, AI tools are mainly used for research, content creation, trend and sentiment analysis, and campaign measurement. Markets like Malaysia and India show broader integration in media analysis and content, while Hong Kong is more cautious – which the study suggests may be due to time constraints, budget limitations, or a lack of clear frameworks. The findings indicate that AI use remains mostly individual, without institutional guidance or formal training.

PR role transformation
The study observed that AI has shifted PR’s role. Corporate communications departments use AI for sentiment tracking, message consistency, and stakeholder engagement - as seen in Taiwan, where it supports quicker and more informed decision-making.

Marketing communications teams, meanwhile, lead AI experimentation in campaign ideation, content personalisation, and audience insights. In the Philippines, PR teams are beginning to adopt AI-driven analytics to guide outreach and identify emerging media trends.

The research suggests that higher-level PR skills, including storytelling, strategic thinking, ethical decision-making, and stakeholder interpretation, are becoming increasingly essential as AI automates repetitive work.

Barriers to adoption
60 per cent of respondents cited adopting AI and new technology as the biggest challenge they anticipate in the next two years. The findings suggest that while communicators across Asia are optimistic about AI’s potential, many still grapple with the speed, structure, and cost of implementation. 42 per cent cited measuring communication success, while 41 per cent cited managing misinformation and disinformation as key concerns.

The challenge lies in bridging the measurement gap: communicators must move beyond counting coverage to understanding how visibility translates in an AI-indexed world, where reputation is shaped as much by what algorithms surface as by what journalists write.

Bridging the skills and trust gap
A lack of structured training and formal programmes remains one of the most persistent barriers to confident AI adoption. The study emphasises the need for training that integrates AI into strategic planning, not just execution. Four key priorities emerge: prompt engineering, ethical use, strategic integration, and measurement and evaluation.

Strategic integration of AI would ensure that AI is not merely adopted for convenience but leveraged as a strategic partner.

Ethics and accountability
While AI enhances efficiency and creativity, it also introduces risks around bias, misinformation, and data privacy. Based on the survey, most professionals agree on three key ethical priorities: transparency, human oversight, and data protection.

The study suggests that communicators view themselves not just as users of AI but as gatekeepers of accuracy and trust. As such, clear governance frameworks and ethical review processes are needed to ensure AI strengthens rather than compromises the trust that defines meaningful communication.

Key takeaways for communicators

  • Move beyond merely adapting: Lead AI adoption to serving trust, truth, and human connection.
  • Ensure reliable and structured content is accessible to AI systems.
  • Operate AI usage within the boundaries of transparency, accountability, and trust.
  • Provide accessible training and support, and establish a redefined understanding of communications success.
  • Build technological fluency, ethical clarity and strategic vision to advance the profession forward.
Lee
Moves

Lee Zheng Sheng levels up at accounting firm

Crowe Malaysia has promoted Lee Zheng Sheng to the role of Assistant Manager Marketing Communications. In this role, he handles a range of functions including branding, digital communications, social media and content creation.

Lee was most recently the Senior Marketing Communications Executive at the accounting firm.

Nik
Moves

Nik Faris named strategic comms leader at government agency

Institut Integriti Malaysia (IIM) has appointed Nik Faris as Deputy Director of its Strategic Communications and Flagship Division. In his new capacity, he leads strategic communications initiatives, including press relations, corporate communications, and events, while collaborating with other functions.

Bringing more than a decade of communications experience from Hill & Knowlton, the Malaysian Palm Oil Green Conservation Foundation, and Ogilvy, Nik most recently served as Special Officer to the CEO and led IIM’s international function.