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Singapore Tourism Board names PR partner to lead 2040 agenda

Singapore Tourism Board names PR partner to lead 2040 agenda

Edelman has been appointed as the public relations agency for the Singapore Tourism Board (STB). The agency is tasked with overseeing STB’s always-on PR activities, including strategic planning, media engagement, issue and crisis counsel, digital amplification, and monitoring and measurement.

Edelman will also deliver earned-led communications for priority marketing initiatives across leisure travel, business travel, and meetings, incentives, conferences, and exhibitions (MICE).

The partnership focusses on strengthening storytelling, enhancing media relations, increasing online visibility and measuring communications effectiveness in support of STB’s Tourism 2040 roadmap, with the aim of elevating Singapore’s profile as a global destination.

Delicia Tan, Edelman’s CEO for Singapore, Hong Kong and Taiwan, said: “Singapore is one of the world’s most dynamic and forward-looking destinations. We are proud to partner with the Singapore Tourism Board and look forward to applying our integrated communications expertise to help tell Singapore’s story in a way that is relevant, compelling and culturally resonant.”

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Waldorf Astoria Kuala Lumpur appoints marcomms lead

Norbazrina Yazid (Rina) has been appointed Director of Marketing & Communications at Waldorf Astoria Kuala Lumpur.

Reporting to the hotel’s Commercial Director, she is responsible for leading the development and execution of marketing and communications strategy, overseeing content, brand campaigns, and public relations, as well as driving digital presence to enhance brand visibility and guest engagement.

Rina brings more than 20 years of experience across startups and large organisations in multiple industries, including the energy sector with Mubadala Petroleum. Most recently, she supported the opening of the luxury Park Hyatt Kuala Lumpur.

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Narrative Communications launches Sydney office; appoints senior hire

Strategic public relations and communications agency, Narrative Communications, has officially launched a Sydney base. This comes as part of a broader growth strategy led by Principal, Lahra Carey, who will be based between Melbourne and Sydney.

Lahra said the addition of dedicated Sydney resources will enable Narrative to strengthen its presence in the Australian market.

“Opening a Sydney base is a natural next step for Narrative. We already work with clients across Australia, so having a physical presence in Sydney allows us to strengthen those relationships, attract new partnerships, and continue delivering strategic, high-impact communications support at scale,” she said.

The Sydney office will be led by newly appointed Sydney Director, Sophie Mullen, who recently relocated from London. She will work closely with both Narrative and its sister agency, NewsFlash Media, across corporate and strategic communications, reputation management, crisis advisory, and executive media training.

Sophie brings experience across corporate communications, reputation management, and issues and crisis management, spanning the technology, infrastructure and financial services sectors. Prior to joining Narrative, she held senior corporate communications roles at Deliveroo in the UK and Ireland, and advised a range of clients during her time at Hanbury Strategy and Burson.

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  • Cost pressure remains high, with nearly half of agencies reporting higher compensation-to-revenue ratios in 2025, which shows that staff costs are still rising faster than revenue for many firms.
  • AI investment is accelerating, with agencies planning a higher spend in 2026, especially within the $250k-$500k range. This signals a move from experimentation to scaled adoption, according to the report.
  • Social media engagement (46 per cent), Influencer marketing (42 per cent) and public relations (37 per cent) are the top three areas where in-house teams plan to run new agency pitches in 2026..
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As downstream services become commoditised, agencies need to articulate a bold, clearly differentiated value proposition to stand out, backed by visible thought leadership.
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AI-driven execution alone won’t differentiate agencies; the edge will come from combining original strategic advisory with distinctive creativity. This creates an opening for independent firms that can attract senior talent and move faster than large networks. The report also believed that the strongest agencies will blend sharp thinking with memorable ideas, rather than relying on strategy or creativity alone.
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  • Rethink integration through partnerships, not scale
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