New Zealand-based communications agency, Pead, has launched a new service to help brands manage how they show up in AI-generated answers. The agency's new GEO / AEO offering includes audits, workshops, and advisory support.
The launch follows independent research commissioned by the agency, which found that 48 per cent of New Zealanders under 45 already use AI tools when researching a business, product, or service. A third of this group was found to have changed their opinion of a business based on the information provided by an AI tool.
Pead Partner and GEO / AEO Specialist, Jack Wheeler, said: "At Pead, we've spent a lot of time learning about GEO / AEO and everything that goes into AI algorithms. AI answers can be influenced if you understand the right levers to pull. We're already working with our clients to change the answers to the questions their key audiences are asking.
"The real key to influencing AI answers is getting your brand and key messages represented across a wide range of authoritative outlets including traditional media, social networks, industry platforms and many others. This is an area Pead has excelled at for more than two decades.
"Pead is best known for its PR work, but we've also been building our digital division for the past ten years. Having both communications and technical experts puts us in the best position to achieve GEO / AEO success for our clients."
Pead has also partnered with the Trans-Tasman Business Circle (TTBC) to create the Corporate Affairs Circle, a new professional community designed exclusively for in-house corporate affairs leaders.
The Circle will bring together corporate affairs professionals from across New Zealand for bi-monthly virtual briefings, featuring expert speakers and real-world perspectives on topics influencing reputation, risk, and organisational leadership. The first session will focus on influencing AI and will be hosted by Jack Wheeler.
(Pictured: Pead Partner and GEO / AEO Specialist, Jack Wheeler)
Pead launches new AI offering and Corporate Affairs Circle for in-house leaders
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Medill Executive Education at Northwestern University has released its Medill 2026 CCO Monitor Survey Results, “The Medill CCO Monitor: Defining the Competencies of C-Suite Success.”
Conducted between September and November 2025, the survey features responses and insights from 125 senior communications executives from across industries.
Participants shared insights into the modern chief communications officer role, including the importance of being a business leader first, a comms leader second; developing leadership, judgement, and influence; and maintaining curiosity and learning.
Key survey findings include:
- Respondents ranked strategic business thinking and financial acumen (66 per cent), executive presence and ability to counsel C-suite leaders (66 per cent), and mastery of the communications craft (53 per cent) as the three most important skills for success as a CCO.
- Business and financial acumen (24 per cent) and executive presence(24 per cent) were also selected as the top skills CCOs needed to develop on the job most after becoming a senior communications leader, followed by cross-functional leadership; influencing without authority (19 per cent).
- Respondents ranked the same three qualities as the top skills that the senior leaders on their current team need for the CCO role: business and financial acumen (76 per cent), executive presence (64 per cent), and cross-functional leadership (56 per cent).
- In response to the most important professional development experiences for future CCOs, 91 per cent of participants selected working across comms disciplines as the most critical, followed by managing teams (68 per cent) and crisis management (55 per cent).
- AI and automation (66 per cent), growth of misinformation (38 per cent), and political and social polarisation (30 per cent) topped the list of external forces CCOs expect to shape their role over the next three to five years.
PUMA Malaysia has appointed Mad Hat Asia as its PR agency of record following a competitive pitch.
Effective from February 2026 to January 2027, the 12-month partnership will see the agency serve as the brand’s dedicated PR point-of-contact, overseeing local press office functions and media relations. The scope includes media and influencer engagement, narrative localisation, relationship management, campaign activation coordination and event support.
Commenting on the appointment, Rengeeta Rendava, Founder and Managing Director of Mad Hat Asia (pictured right), said, “PUMA’s focus on growing communities around sport across different skill levels and interests makes this an exciting fit for how we approach communications at Mad Hat Asia. We believe the strongest lifestyle brands are built through community-first storytelling that generates participation and conversation, not just visibility.”
The appointment follows the agency’s renewed partnership with Bel Group for 2026, where it leads integrated communications, brand-building initiatives and consumer engagement.
Stefanie Francesca has stepped up at iD Collective as Head of Brand Experiences. She has been with the agency for more than 11 years and was most recently General Manager of PR and Communications.