PR News

FleishmanHillard closes innovation gap with AI-powered solutions suite

FleishmanHillard has launched FH Fusion, a communications solutions suite that includes a range of AI models, institutional knowledge, and a proprietary data toolset.

The new AI system is currently used by more than 1,000 strategists within the agency. It is designed to help communicators build and customise tools to deploy client solutions without relying on engineers.

"FH Fusion closes the innovation gap - the distance between what communicators envision and what most tools actually enable," said Ephraim Cohen, Global Head of Data and Digital at FleishmanHillard.

"We've spent years expanding data fluency across the agency - and now we're applying that same model to AI. We're training every FHer to be a builder, not just a user. Communications expertise alone isn't enough anymore. What we need is that expertise plus deep data fluency - and the ability to train AI agents just like we train people. That's the real shift with FH Fusion."

Examples of components built include a simulator to predict key stakeholders' responses to messaging; an agent to analyse brand alignment with shifting cultural, regulatory, and reputational landscapes; risk mitigation solutions that flag vulnerabilities; and tools that help leaders optimise team structure and workflows.
Previous story

FINN Partners introduces AI-powered crisis training platform

Next story

Telum Talks To: Addie Freyne, Director of Earned Creative Strategy at Weber Shandwick Australia

You might also enjoy

Current
Industry update

Current Global MENAT fetches new pet care business win

Current Global MENAT has been appointed as the PR partner for Paws & Co., a new pet care, health and wellness business preparing to launch in the UAE.

The agency will lead the brand’s launch in the UAE, supporting the business’s ambition to create a connected pet healthcare ecosystem.

Peter Jacob, Managing Director, Current Global MENAT, said, “As a father of two dogs, I know first-hand that there isn’t a shortage of vets. With Paws & Co., this isn’t simply about another entrant into the market. Paws & Co. is founded on the idea of changing how people think about pet healthcare and building a brand and an experience designed around the needs of pets, pet parents and veterinary professionals.”

Matt Butterworth, Co-Founder Paws & Co. said, “For many pets and pet parents, the current process is fragmented, reactive and clinical yet the way people see their pets has changed, and frankly the veterinary experience hasn’t evolved at the same pace. From the beginning, we wanted to rip up the institutionalised playbook and build a pet healthcare experience that feels different. Pets are family, and their care should be personal, consistent and reassuring. In Pete and the Current Global team we have a partner that gets us and understands our intention and wider growth ambitions.”

TEAM
Industry update

TEAM LEWIS introduces integrated AI platform

TEAM LEWIS has launched version one of its AI operating system, Orbital (OS1), as part of its global offering. The platform is designed to connect insight, creativity, messaging and public-facing delivery.

Orbital combines data from across public relations, customer relationship management, paid media and web activity. It is structured around three pillars:

Intelligence
Orbital works with each organisation’s own data and context to identify the signals influencing reputation, demand and AI visibility.

Creativity
The platform helps teams turn insight into creative work, while preserving marketing judgement and originality.

Delivery
Orbital supports the people representing an organisation, spanning media interviews, keynote presentations and leadership moments.

Fairil Yeo, EVP of AI & Growth at TEAM LEWIS, said: “The advantage increasingly lies with organisations that can act quickly on what they already know. Orbital is designed to shorten the distance between insight and action - helping marketing and communications teams work more effectively across markets, channels and teams.”

Chief Operating Officer at TEAM LEWIS, Yvonne van Bokhoven, added: “Technology can connect information, but it cannot replace judgement. Orbital gives our specialists a clearer view of what matters, more quickly. The decisions - and the responsibility for making them well - remain human.”

Zac
Moves

Zac McLean trades journalism for government comms

Zac McLean has been appointed Strategic Communications Manager and Speechwriter for NSW Minister for Transport John Graham. He has wrapped up nearly five years at The Daily Telegraph, most recently as Head of News. Prior to this, Zac was Executive Producer of Ben Fordham Live at 2GB.