Golin has launched First Answer, an AI visibility platform designed to give brands insights on how ChatGPT, Gemini, Perplexity and other AI systems describe them to users.
The platform addresses how up to 90 per cent of AI search results come from earned media citations and decreases the risk brands face of having their stories shaped by outdated information, competitor messaging, or AI-generated errors.
“AI systems now determine which brands succeed by prioritising earned media as their most trusted source,” said Jack Barbour, EVP and AI Lead at Golin New York. “When ChatGPT, Gemini, or Perplexity answers questions about your brand, up to 90% of their citations come from earned media sources—not your website. First Answer ensures AI platforms see optimised, accurate, and strategically positioned content, giving our clients clear advantages.”
First Answer provides AI optimisation by analysing brand presence across various AI platforms, providing visibility and sentiment evaluation and identification of media outlets, social sites, and owned pages that drive citations. It also looks to increase positive AI visibility through AI-optimised content.